Global Key Account Manager, Remote USA

Global Key Accounts Manager, Microbiology - US

The Microbiology Division (MBD) is a trusted supplier of a broad range of high-quality media and diagnostic products used in clinical, industrial, research, and academic laboratories, and backed by a team of service experts, we are dedicated to microbiology. For over 30 years, we have provided superior product performance and expert, responsive customer support to laboratories nationwide.

Discover Impactful Work:

The Global Key Account Manager owns the relationship across the Division, and they are responsible for driving negotiations, as well as delivering revenue quotas on a global scale. They will create the overall account strategy, and work with the countries/regions including Thermo Fisher Corporate Accounts Team to create the local account strategy. They will develop relationships at the senior level within client accounts to plan and implement an account strategy.

Global Accounts are in the clinical, pharmaceutical, and food manufacturers/contract testing sectors. The Manager will not have any direct reports, but will need to effectively manage without authority and lead these complex business arrangements.

A Day in the Life:

• The Global Accounts Manager is responsible for writing an annual sales plan for all assigned customers based on the overall strategy who will build, maintain and grow opportunity pipeline within assigned accounts.
• In order to achieve the sales target for assigned key accounts, growth is attained organically as the market expands, from achieving a greater share of the customers wallet, or by successfully launching new products.
• A key requirement of the role will be to coordinate key account activity across several partners in the business.
• Primary responsibility for sales in assigned Global Pharma, Food Safety or Clinical customers. Negotiates pricing and contract terms with customers. Provides the primary executive interface between the company and customers. Monitors changes in all account sales and service levels.
• Coordinates with internal departments and authorized Thermo Fisher Scientific Distributor partners to develop and implement timely contract launches and renewals.
• Facilitates the management of key business relationships and negotiates potential business opportunities for the company.
• Works with Marketing, Sales and Operations in developing the most effective distribution and inventory system and procedures to service Corporate Accounts.
• Recommends and coordinates activities of field sales personnel through Regional Business Managers, and internal MBD associates in the execution of tactical plans for each assigned account.
• Maintain the commitment to our brand at every opportunity.

Education:

• Bachelor s degree in Science, Business, Marketing and/or related experience. MBA preferred.

Experience:

• Consistent record in leading laterally and influencing without authority to accomplish business initiatives on behalf of our customers
• Demonstrated analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop cases
• 5+ years Shown success in handling large accounts, geographies, markets and segments of business
• Consistent track record of building relationships internally and using company resources to achieve objectives
• Able to make decisions independently, and to benefit the company
• High level of intensity, enthusiasm, and professionalism
• Strong passion for the responsibility of the position and the contribution to the overall business
• Understanding of microbiological laboratory processes and methods and regulations in the industry
• Ability to work cross-functionally and with a wide range of employees with different skills
• Travel requirement for this role is ~50%

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific). A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

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Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.