Full Time Remote Customer Service

Zaktos Remote
remote customer service communication designing dreams residential mission customer service people work from home high school training helping clients
October 9, 2022
Zaktos
Arcadia, California
FULL_TIME

Zaktos is a designing company that focuses on creating a unique experience for every client and making their dreams a reality. We work on both interior and exterior, commercial and residential. Our mission is to make our clients' vision become a reality.

The main responsibility is to provide a first-class customer service experience in a timely manner and provide resolution to our clients inquiries and concerns as well as work alongside them to create a personalized experience. We are looking for someone that has creativity, passion and likes to interact with people.

Basic qualifications:

  • Availability to work from home and/or in person
  • High school diploma
  • Willingness to work weekends if needed
  • Industry experience is a plus but not a requirement, we provide training

Job Requirements:

Responsibilities:

  • Provide a personalized experience for every single client through product expertise and outstanding service
  • Helping clients design custom solutions to fit their specific needs
  • Keep records of customer interactions, process customer accounts and file documents
  • Manage all phases of the client experience from initial contact through product delivery
  • Represent our brand through communication, personal appearance and professionalism
  • Build sustainable relationships of trust with clients through open and interactive communication

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