Solution Engineer - Remote

Job Description:

This position is Remote. Candidates will be considered based on their qualifications and the candidate's ability to work from an approved work location.  Although the location is flexible, AEP does not have a presence in all states and localities.  The following locations are NOT currently approved for this position: AK, CO, CT, DE, HI, IA, ID, KS, MA, ME, MS, ND, NH, NJ, NM, NV, NY, OR, RI, SD, UT, VT, WY, US Territories or international work locations. AEP will consider qualified candidates who are willing to relocate to an approved work location, at the candidate's expense, provided the relocation can be completed within a timeframe that meets AEP's staffing needs.  NOTE: All remote work locations require vetting and final approval prior to offer and/or start date. Any work locations listed as preferred or unapproved relate specifically to the requirements for this position and are not necessarily applicable to other posted positions.

Part of a larger team delivering high quality technology solutions to the business. Design, develop and install software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software.  Works within a Waterfall or Agile methodology/framework based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.

• Demonstrate superior customer service across technology and multiple lines of business users
• Exhibit understanding of Agile, Scrum, Waterfall, and Iterative Waterfall methodologies
• Ability to understand interrelationships between multiple systems and component
• Demonstrate critical thinking, urgency, and attention to detail to support internal and third part vendor applications
• Experience working with:  Oracle, JAVA, Linux, Windows, Cloud Computing
• Meet with clients to discuss their hardware and software needs.
• Strategize with the business unit to create customized solutions.
• Draft and deliver presentations on targeted products.
• Design and install customized software and hardware solutions for the customer.
• Test the performance of the installed system and fix bugs.
• Provide post-installation follow-ups.
• Develop relationships and maintain customer relations.
• Support the business unit with all technical related queries.

Requirements

Education: Bachelor's degree in computer science, engineering, or related technical field is required. 

Experience: 2 years of relevant work experience is required.

An equivalent combination of education and experience may be considered.