Intake Coordinator: Youth and Family (10-20 hours Part Time, Fully Remote Optional, Flexible Hours)
Big Brothers Big Sisters Twin Cities
Remote
intake
intake coordinator
coordinator
youth
family
remote
flexible hours
youth
mission
community
mentoring
family
young people
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July 30, 2022
Big Brothers Big Sisters Twin Cities
Remote, US
FULL_TIME
Description:
Organization Description
As the largest and oldest mentoring agency in the region, Big Brothers Big Sisters Twin Cities (BBBS) has a strong foundation that supports life-changing mentoring relationships between caring adult volunteers (“Bigs”) and young people (“Littles”). By partnering with young people, parents/guardians, and volunteer mentors, BBBS defends and amplifies the potential of youth through impactful relationships, educational support, and increased confidence and social-emotional skills.
Justice, equity, diversity, and inclusion (JEDI) are central to our mission and values, and BBBS strives to implement these ideals across all areas of our agency. We are dedicated to cultivating a safe environment where all individuals feel equally respected and valued.
Our mission is to create and support mentoring relationships that ignite the power and promise of youth. BBBS accomplishes its mission by:
Providing deep and intentional partnerships with our youth
Building and sustaining deep relationships with our mentors
Building a strong organizational foundation
Creating a workplace culture that represents who we serve
Transforming our community to understand the importance of our youth
Position Title: Youth & Family Intake Coordinator
Salary Range: $20.50 - $22.50/hour
Supervisor: Director of Enrollment & Matching
Department: Enrollment & Matching
Job Type: Part Time, Non-Exempt
Location: Remote, anywhere in the United States. Preferred location from Twin Cities, Minnesota
Hours/Days: 10-20 hours, primarily evenings with some potential for weekends. Flexible to your schedule and family schedules.
Closing Date: Open until filled
Primary Function of the Position
The primary purpose of this position is to interview and assess potential youth and families for eligibility into the Community Based program, ensuring that our standards for documentation, data management, and child safety are upheld.
BBBS is seeking candidates who have evening and weekend hours with flexibility to work and schedule interviews on their own time. Preference will be given to candidates from the Twin Cities who are available to also meet youth and families in-person for interviews.
Essential Job Functions
Interview and assess diverse families and youth for eligibility for the program. This includes:
Schedule and conduct in-depth, virtual interviews. Some in-person preferred for local candidates.
Provide a program orientation and overview, including family and youth expectations, the enrollment process, and next steps
Lead coaching conversations, applying our Justice, Equity, Diversity, and Inclusion values
Ensure a high-level of proficiency in applying child safety and risk management throughout all aspects of job duties, including acting as a mandated reporter
Gather and review collateral information, as needed. This includes speaking with teachers, therapists, and social workers, and administering surveys to assess youth outcomes and meet grant requirements
Write detailed and comprehensive assessments based on participant interviews, including objective observations and recommendations for the right match and additional support needed
Complete all necessary database entries according to agency standards, with adherence to confidentiality
Connect participants with other community resources and referrals, as appropriate
Ongoing check-in’s with supervisor for case consultations and caseload review
2. Create a positive public awareness of BBBS and contribute to the overall success of the agency in order to achieve the BBBS mission.
Maintain knowledge of community needs, resources, and networks
Communicate in a professional manner with external constituents
Work collaboratively to achieve results as specified in the annual business plan
Positively represent BBBS in the larger community
Contribute to the overall success of the agency in order to achieve the BBBS mission
Requirements:
Qualifications
Education and Experience
Bachelor’s degree in social services or related field. Or meet one of the following qualifications:
Within 6 months of completing bachelor’s degree
AA degree and 2 years relevant work experience
No degree, 4 years of relevant work experience
Knowledge, Skills and Abilities
Experience with handling confidential and sensitive information
Experience with interviewing and assessment writing
Strong interpersonal skills
Ability to exercise good judgment, make sound decisions & problem solve
Strong writing skills and the ability to communicate professionally with internal and external constituents
Goal oriented, with a strong commitment to quality and results
Physical Requirements
This role must be able to remain in a stationary position for the majority of the time.
Benefits
We care deeply about our employees and know holistic support is essential for our staff to carry out the BBBS mission. We recognize the need for flexible scheduling and remote work. Employees are able to work with their supervisors to identify a schedule that works best for both them and the agency. We offer on the job training and $25/month cell phone reimbursement.
How to Apply
Qualified candidates can apply online via this link: BBBS Careers. Include a cover letter and resume.
Our hiring process includes phone screens and in-person interviews, reference and background checks for final candidates. All staff are required to be fingerprinted through the Bureau of Criminal Apprehension (BCA) within the first week of employment.
Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources team at [email protected]. At this time, we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.
The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.
Organization Description
As the largest and oldest mentoring agency in the region, Big Brothers Big Sisters Twin Cities (BBBS) has a strong foundation that supports life-changing mentoring relationships between caring adult volunteers (“Bigs”) and young people (“Littles”). By partnering with young people, parents/guardians, and volunteer mentors, BBBS defends and amplifies the potential of youth through impactful relationships, educational support, and increased confidence and social-emotional skills.
Justice, equity, diversity, and inclusion (JEDI) are central to our mission and values, and BBBS strives to implement these ideals across all areas of our agency. We are dedicated to cultivating a safe environment where all individuals feel equally respected and valued.
Our mission is to create and support mentoring relationships that ignite the power and promise of youth. BBBS accomplishes its mission by:
Providing deep and intentional partnerships with our youth
Building and sustaining deep relationships with our mentors
Building a strong organizational foundation
Creating a workplace culture that represents who we serve
Transforming our community to understand the importance of our youth
Position Title: Youth & Family Intake Coordinator
Salary Range: $20.50 - $22.50/hour
Supervisor: Director of Enrollment & Matching
Department: Enrollment & Matching
Job Type: Part Time, Non-Exempt
Location: Remote, anywhere in the United States. Preferred location from Twin Cities, Minnesota
Hours/Days: 10-20 hours, primarily evenings with some potential for weekends. Flexible to your schedule and family schedules.
Closing Date: Open until filled
Primary Function of the Position
The primary purpose of this position is to interview and assess potential youth and families for eligibility into the Community Based program, ensuring that our standards for documentation, data management, and child safety are upheld.
BBBS is seeking candidates who have evening and weekend hours with flexibility to work and schedule interviews on their own time. Preference will be given to candidates from the Twin Cities who are available to also meet youth and families in-person for interviews.
Essential Job Functions
Interview and assess diverse families and youth for eligibility for the program. This includes:
Schedule and conduct in-depth, virtual interviews. Some in-person preferred for local candidates.
Provide a program orientation and overview, including family and youth expectations, the enrollment process, and next steps
Lead coaching conversations, applying our Justice, Equity, Diversity, and Inclusion values
Ensure a high-level of proficiency in applying child safety and risk management throughout all aspects of job duties, including acting as a mandated reporter
Gather and review collateral information, as needed. This includes speaking with teachers, therapists, and social workers, and administering surveys to assess youth outcomes and meet grant requirements
Write detailed and comprehensive assessments based on participant interviews, including objective observations and recommendations for the right match and additional support needed
Complete all necessary database entries according to agency standards, with adherence to confidentiality
Connect participants with other community resources and referrals, as appropriate
Ongoing check-in’s with supervisor for case consultations and caseload review
2. Create a positive public awareness of BBBS and contribute to the overall success of the agency in order to achieve the BBBS mission.
Maintain knowledge of community needs, resources, and networks
Communicate in a professional manner with external constituents
Work collaboratively to achieve results as specified in the annual business plan
Positively represent BBBS in the larger community
Contribute to the overall success of the agency in order to achieve the BBBS mission
Requirements:
Qualifications
Education and Experience
Bachelor’s degree in social services or related field. Or meet one of the following qualifications:
Within 6 months of completing bachelor’s degree
AA degree and 2 years relevant work experience
No degree, 4 years of relevant work experience
Knowledge, Skills and Abilities
Experience with handling confidential and sensitive information
Experience with interviewing and assessment writing
Strong interpersonal skills
Ability to exercise good judgment, make sound decisions & problem solve
Strong writing skills and the ability to communicate professionally with internal and external constituents
Goal oriented, with a strong commitment to quality and results
Physical Requirements
This role must be able to remain in a stationary position for the majority of the time.
Benefits
We care deeply about our employees and know holistic support is essential for our staff to carry out the BBBS mission. We recognize the need for flexible scheduling and remote work. Employees are able to work with their supervisors to identify a schedule that works best for both them and the agency. We offer on the job training and $25/month cell phone reimbursement.
How to Apply
Qualified candidates can apply online via this link: BBBS Careers. Include a cover letter and resume.
Our hiring process includes phone screens and in-person interviews, reference and background checks for final candidates. All staff are required to be fingerprinted through the Bureau of Criminal Apprehension (BCA) within the first week of employment.
Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources team at [email protected]. At this time, we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.
The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.
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