Customer Service Representative - Work From Home

[Call Center / Remote] - Anywhere in U.S.
/ $16.50 per hour / Medical, dental & vision / 401k match / PTO / Weekend availability - As a Customer Service Rep you'll:
Assist customers with general inquiries about current loan statuses and payment arrangements such as account maintenance, payment cancellations, enrollment into assistance programs, and balance details; Quickly identify and solve problems at the moment while providing troubleshooting support and navigating multiple platforms via internet browser and other software; Liaison between Originations, Servicing, Collections, and multiple departments, rerouting calls as necessary.
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