Shopify jobs in Abbotsford ❤️ Remote Product Consultant Hiring | Best Openings
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June 2, 2022
Shopify
Abbotsford, British Columbia
FULL_TIME
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Company Description
Shopify is the leading omni-channel commerce platform. Merchants use Shopify to design, set up, and manage their stores across multiple sales channels, including mobile, web, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business, from payments to shipping. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Headquartered in Ottawa, Canada, Shopify currently powers over 1,000,000 businesses in approximately 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.
Job Description
Our Canada Region is in hyper-growth mode to power commerce for companies like Staples, Mastermind Toys, Knix and more. Alongside our Launch and Merchant Success teams, the Canada Product Consultant teams are leveraged as a post-sales technical product expert both internally and externally for some of our largest merchants. You will partner with our Merchant Success teams on developing merchant’s commerce strategies; whether that is starting or expanding their brick & mortar operations or e-commerce business, adopting our Retail solutions, or leveraging the power of Shopify Payments to scale. Ideally, you are someone who is passionate about acting as a resource for all of Shopify’s products, and feel strongly in your ability to act as a Subject Matter Expert in one specific area, such as Shopify Plus, Money, or Retail.
Qualifications
Requirements for the role:
Solid understanding of Cloud-based technologies and SaaS fundamentals
Deep understanding of technical strategy as it relates to operating and growing commerce businesses
Strong API knowledge (REST and GraphQL) for enterprise integrations.
Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on
A powerful video conference presence with confidence handling executive-level conversations
Proven communication skills with the ability to set expectations and manage difficult conversations
A ‘solutions mindset’. Our largest and most complex merchants like to push the boundaries of commerce and will often custom build solutions within their architecture to help them get there.
Experience developing big picture strategy.
Exceptional attention to detail.
Excellent collaborator and problem solver.
Projects you’ll be working on:
Liaising with internal Shopify teams, such as the Merchant Success team, Launch Engineering, Solutions Engineering, Sales, and our internal support team.
Working with merchants' internal and 3rd party design and development teams.
Consulting with merchants on interesting and complex business system integrations.
Providing technical consulting for our Merchant Success team, and in some cases joining the call between the MSM and their merchant.
Identifying trends across your merchant base looking for common needs and interests in order to share information with the Shopify Product and Support teams
Working very closely with some of Shopify’s largest merchants, and in some cases partnering directly with the MS teams and high-level POCs
Acting as an internal and external advocate for the various Shopify products, and able to support Merchant Success teams in creating further product adoption
Bonus experience :
Familiarity with version control systems and development environments (git/Github is a plus).
Development experience. You’ll be speaking often with developers and tech teams and need to be able to speak their language. (HTML, Liquid, Ruby, JS etc.)
Experience with Liquid, the Shopify templating language. You won't need to make a theme but you should know how to make small changes and what's possible with our themes.
Company Description
Shopify is the leading omni-channel commerce platform. Merchants use Shopify to design, set up, and manage their stores across multiple sales channels, including mobile, web, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business, from payments to shipping. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Headquartered in Ottawa, Canada, Shopify currently powers over 1,000,000 businesses in approximately 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.
Job Description
Our Canada Region is in hyper-growth mode to power commerce for companies like Staples, Mastermind Toys, Knix and more. Alongside our Launch and Merchant Success teams, the Canada Product Consultant teams are leveraged as a post-sales technical product expert both internally and externally for some of our largest merchants. You will partner with our Merchant Success teams on developing merchant’s commerce strategies; whether that is starting or expanding their brick & mortar operations or e-commerce business, adopting our Retail solutions, or leveraging the power of Shopify Payments to scale. Ideally, you are someone who is passionate about acting as a resource for all of Shopify’s products, and feel strongly in your ability to act as a Subject Matter Expert in one specific area, such as Shopify Plus, Money, or Retail.
Qualifications
Requirements for the role:
Solid understanding of Cloud-based technologies and SaaS fundamentals
Deep understanding of technical strategy as it relates to operating and growing commerce businesses
Strong API knowledge (REST and GraphQL) for enterprise integrations.
Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on
A powerful video conference presence with confidence handling executive-level conversations
Proven communication skills with the ability to set expectations and manage difficult conversations
A ‘solutions mindset’. Our largest and most complex merchants like to push the boundaries of commerce and will often custom build solutions within their architecture to help them get there.
Experience developing big picture strategy.
Exceptional attention to detail.
Excellent collaborator and problem solver.
Projects you’ll be working on:
Liaising with internal Shopify teams, such as the Merchant Success team, Launch Engineering, Solutions Engineering, Sales, and our internal support team.
Working with merchants' internal and 3rd party design and development teams.
Consulting with merchants on interesting and complex business system integrations.
Providing technical consulting for our Merchant Success team, and in some cases joining the call between the MSM and their merchant.
Identifying trends across your merchant base looking for common needs and interests in order to share information with the Shopify Product and Support teams
Working very closely with some of Shopify’s largest merchants, and in some cases partnering directly with the MS teams and high-level POCs
Acting as an internal and external advocate for the various Shopify products, and able to support Merchant Success teams in creating further product adoption
Bonus experience :
Familiarity with version control systems and development environments (git/Github is a plus).
Development experience. You’ll be speaking often with developers and tech teams and need to be able to speak their language. (HTML, Liquid, Ruby, JS etc.)
Experience with Liquid, the Shopify templating language. You won't need to make a theme but you should know how to make small changes and what's possible with our themes.
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