Marketing Creative Coordinator

Description

Who are we and why should you join us?

• We help people change their lives. BetterHelp is the world s largest therapy service. We set out on a mission to provide everyone with easy, affordable, and private access to professional counseling: anytime, anywhere. To date, our network of over 25,000 licensed, accredited, and board-certified therapists have assisted more than 1,000,000 people. Every month, our secure website and mobile app facilitate over 5,000,000 messages, chats, voice calls, and video sessions that help people face life s challenges.
• We re taking mental healthcare to the next level. We combine clinical care, cutting-edge technology and data-driven product development to constantly learn, iterate, and improve. We are relentless in our pursuit of better, always questioning the status quo and discovering new ways to get things done and serve our members.
• We are a community that grows together - both professionally and personally. Even with our exponential growth, our team is kept agile and nimble, allowing you to have a huge impact and carve your own path from day one. We invest in our team s well-being and professional development because we know that business and individual growth go hand-in-hand. You will move fast, remain flexible, and be challenged every day. Join us!
  
  

What are we looking for?

BetterHelp is looking for a Marketing Creative Coordinator to join our growing Creative team. This person will manage the delivery and execution of various marketing assets and processes. This includes requesting and submitting invoices, tracking and routing contracts, and delivering creative files to their respective stakeholders.

We re looking for someone who d love to join a mission driven company and is passionate about improving people s lives.

Ideally you are highly organized, detail oriented and meticulous about your work. An ideal candidate is not only passionate about campaign success and executing on tasks, but also further developing operational efficiencies, optimizing processes and stepping forward to take ownership of campaigns and creative.

A great fit would be someone who s collaborative and enjoys cross-functional teamwork. If you are a creative multi-tasker who sweats the details please apply!

What will you do?

• Work with members of the creative team to manage new campaigns, including contracting, invoicing, and asset delivery.
• Route creative assets to last-mile stakeholders including sending videos for captioning, getting ads approved by the compliance team, and tracking license expiration dates.
• Act as a quality assurance stakeholder in our creative process, proofreading for errors, checking file sizes and ensuring assets meet our standards.
• Work with graphic designers and external agencies to manage deadlines for new campaigns and creative assets.
• Embed yourself in our creator advertising, executing deals and managing logistics for new deliverables.
  
  

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.
  
  

Requirements

• 1-2+ years of experience in a detail-oriented coordinator role.
• Basic knowledge of marketing operations including contract management, invoice processing, and deadline tracking.
• Familiarity with digital advertising platforms including Facebook, TikTok and YouTube.
• An exceptional eye for detail and the ability to manage a large number of projects simultaneously.
• Great written & verbal communication skills
• Nice to have:
• Experience working at a startup
• Familiarity with Jira
• Experience working with influencers
  
  

Benefits

• Competitive salary & equity compensation
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• Ridiculous perks program
• Office in the heart of downtown Mountain View, a three-minute walk from Caltrain
• Commuter benefits, FSA accounts, and Employee Stock Purchase Programs
• Building something that matters - loved by the people and admired by the press
• Any piece of hardware or software that will make you happy and productive
• Awesome people to work with
• Nothing to slow you down
• Helping people live a better life, every day
  

The base salary range for this position is $65,000 - $80,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2022. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.