Business Analyst

Location: Remote

Job ID: 45773



JOB POSTING

This position works remotely requiring a telecommuting agreement and adherence to the UCSC Telecommuting/Remote Work Guidelines. The employee shall be available in a full-time capacity during assigned telecommuting work hours (specific hours to be discussed with supervisor). While telecommuting/remote working, the employee is responsible for ensuring a worksite environment suitable for accomplishing their regular job duties during scheduled hours of work and, if applicable, arranging for dependent care just as they would if they were working at the regular UCSC worksite.



NO VISA SPONSORSHIP IS AVAILABLE FOR THIS POSITION.



NOTIFICATIONS



UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.



Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.



INITIAL REVIEW DATE (IRD)



UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.



The IRD for this job is: 12-12-2022



ABOUT UC SANTA CRUZ



UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.



DEPARTMENT OVERVIEW



The Smarter Balanced Assessment Consortium (SBAC) is a public agency supported by 15 members (13 states, one territory and the Bureau of Indian Education). Through the work of thousands of educators, Smarter Balanced created an online assessment system aligned to the Common Core State Standards (CCSS), as well as tools for educators to improve teaching and learning. Smarter Balanced is housed at the University of California Santa Cruz (UCSC) Silicon Valley Extension.



Our work is guided by the belief that a high-quality assessment system can provide information and tools for teachers and schools to improve instruction and help students succeed - regardless of disability, language, or subgroup. We involve experienced educators, researchers, state and local policymakers, and community groups working together in a transparent and consensus-driven process.



Smarter Balanced staff have a profound commitment to UCSC's Principles of Community including embracing diversity, equity and inclusion.



UCSC Extension provides professional training that reflects the academic rigor of the University of California and the hands-on, roll-up-your-shirtsleeves practicality of Silicon Valley culture. Developed with guidance from key industry leaders and academic experts, our certificate programs match the economic demand of your industry, from engineering to business, education to bioscience. The University of California reviews and approves UCSC Extension courses and programs for academic content, merit and instructor qualifications. Many of our courses may be applied toward degree programs, or may be eligible for professional certificates and licenses.



More information can be found here: https://smarterbalanced.org



JOB SUMMARY



Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to support efforts that lead towards solutions.



APPOINTMENT INFORMATION



Salary Information: Salary Range: $68,400 - $94,645 / Annually. Salary commensurate with skills, qualifications and experience.



No. of Positions: 1



Benefits Level Eligibility: Full benefits



Schedule Information:

• Full-time, Fixed


• Percentage of Time: 100%, 40 Hours per Week


• Days of the Week: Mon-Fri


• Shift Includes: Day

Employee Classification: This is a Career appointment



Job End Date: None



Work Location: Remote



Union Representation: Non-Represented



Job Code Classification: 007584 (BUS SYS ANL 3)



Travel: Up to 25% of the time



JOB DUTIES



60% - Business Analysis

• Performs highly complex analysis of business and user needs, documents requirements and translates into proper system and processes requirement specifications.


• Applies advanced business analysis concepts to identify, evaluate and define highly complex systems scope and objectives based on advanced knowledge of applicable business practices, processes and systems and industry standards to meet end-user needs.


• Prepares requirements, user test cases, and product specifications.


• Orchestrates User Acceptance Tests, conducts and/or participates in member and end-user facing events, participate in end-user.

30% - Technical Documentation

• Creates documentation sufficient for technical teams, internal and external, to understand the application as a whole and fix or enhance as necessary.


• Creates documentation in custom- consumable format to ensure mutual understanding between developers and customer. Creates user stories as part of requirements gathering process.


• Creates highly technical specifications for systems with broad impact within a large organization. Develops unit integration and acceptance testing plans and scenarios. Creates test scripts and guides. May lead cross-functional teams to address complex business or systems issues.


• Creates, directs, and/or assists in the creation of technical documentation for: Application Development, Service Provider Help Desk Guides, Member Testing, Business processes, Development work, User Acceptance Test Guides, and System architecture.

10% - Process Improvement

• Facilitates, implements, and documents business and/or development process changes. Supports the Senior Business Analyst in designing process improvements.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.


• Thorough knowledge of business and process analysis functions.


• Thorough Knowledge of related areas of IT.


• Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture.


• In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.


• Demonstrated ability to work with others from diverse backgrounds.


• Self-motivated and works independently and as part of a team.


• Able to learn effectively and meet deadlines.


• Demonstrates problem solving skills.


• Broad knowledge relating to software design.


• Thorough knowledge of business processes and procedures.


• Demonstrated testing and test planning skills.


• Demonstrated effective communication and interpersonal skills.


• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.


• Thorough knowledge of the Software Development Lifecycle Process.

PREFERRED QUALIFICATIONS

• Ability to develop automated solutions.


• Experience using Confluence and Jira.


• Certified in:
  
  • ScrumMaster
  
  
  • Lean Professional
  
  
  • Design Thinking
  
  
  • ITIL Foundation
  
  
  

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.


• Ability to work long periods of time at a computer with or without accommodation.


• Must be able to work remotely from a home office and be able to fulfill requirements of the UCSC telecommuting agreement.


• Ability to work overtime including evenings, nights, weekends and holidays to meet operational needs, and work an alternate work schedule shift as required.


• Ability to travel nationally when required.


• Ability to maintain appearance and conduct suitable for working in a professional setting.


• The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.

SAFETY STATEMENT



All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.



HOW TO APPLY



Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.



EEO/AA



The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.





APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS

View full job description and access on-line application:

https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=45773&PostingSeq=1



To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.



The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.



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