Software Developer

Description

Location: Remote in California

Reports to: IT Director

Status: Exempt 

Employment Type: Full-Time with benefits

Summary

We are searching for a performance-driven software developer to build, customize, and integrate software solutions including business analytics dashboards, process automation, web APIs, and more. 

This role reports directly to the IT Director and works closely with management team leaders in each department, including Marketing, Admissions, Student Services, Compliance, HR, and Finance.

Responsibilities

· Collect business requirements from key stakeholders to outline programmatic solutions for solving critical business challenges.

· Develop integration connectors between CIAT CRM, SIS, internal applications, and third-party applications to publish data and automate manual processes.

· Develop custom scripts for data migration.

· Develop PowerApps and Power Automate flows for Dynamics 365 data integration.

· Configure Power BI platform and develop custom reports for real-time KPI monitoring.

· Build and maintain executive dashboards to provide visualization for real-time operational KPIs.

· Develop and support custom registration and student forecasting solutions.

· Troubleshoot, debug, and maintain existing software solutions, including LMS Canvas.

· Build and deploy automated CRM workflows and business processes to ensure data integrity and automate manual processes. 

· Build and customize automated reports to support key stakeholders. 

· Serve as technical liaison to translate technical requirements for custom reporting.

· Develop technical documentation to guide software development projects, ongoing maintenance tasks, and security monitoring procedures. 

· Observe end-user feedback to recommend improvements to software solutions.

· Optimize database storage and queries for fast and efficient data reporting. 

· Produce clean, efficient code based on business specifications.

· Utilize critical thinking and problem-solving skills to propose and develop recommend software products or paths to develop custom solutions.

Requirements

• Bachelor’s degree in Computer Science, Computer Information Systems, or a combination of education and working experience. At least 2 years of experience.
• Demonstrated proficiency in developing customizations or integrations for enterprise CRM systems such as Microsoft Dynamics. 
• Demonstrated proficiency in web programming languages including XML, C#, OData Web API, HTML, CSS, JavaScript, JQuery, and PHP.
• Demonstrated proficiency in integrating web-based systems using REST/SOAP APIs.
• Experience in SQL query writing and flows.
• Experience with Tableau, Power BI, or equivalent data visualization tools.
• Familiarity integrating data from LMS systems, such as Canvas, preferred.
• Familiarity with XRM Toolbox preferred.
• Demonstrated knowledge of change control management.
• Strong communication and team collaboration skills. 
• Takes a customer-service oriented approach to collaborating with internal departments 
• Self-motivated, goal-oriented, assertive, and results-driven.
• Strong organizational and communication skills and the ability to manage multiple and rapidly changing priorities to meet the needs and expectations of this position.
• Self-motivated with a strong work ethic; dedicated to quality, quantity, and timeliness of results.
• Able to handle sensitive information with a high degree of confidentiality.
• Possess high ethical standards, being an example of professionalism to others.
• Demonstrated ability anticipate needs and exercise independent judgment.
• Excellent analytical skills, problem resolution skills and general business acumen.
• Proficient skills in MS Office software products, including Outlook, Word, Excel, PowerPoint, and MS Project and ability to learn additional software products.
• Exhibits a high degree of flexibility in adapting to a rapidly changing environment.
• Position may require work responsibilities outside of normal business hours to accommodate business needs and deadlines.
• Preferably the candidate resides in San Diego, CA and has reliable transportation to go on campus, if required.
• We will still consider candidates who reside and can work remotely in California.

Values

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.  

• We are passionate about education and student success.
• We value integrity and excellence in our employees and students.
• We treat ourselves and our students with dignity and respect.
• We believe in and encourage innovation at our school to better help our students succeed.
• We have a customer centric focus and we want people highly committed to achieving  goals, where our success equals student’s success.
• We are accountable for our actions, and if errors occur, we focus on preventing future errors and moving forward.
• We have a growth mindset, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals.
• We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues.

Supervisory Responsibility 

This position does not have supervisory responsibilities.

Position Type and Expected Hours of Work

Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear. 
• Sedentary work. Essential functions of this role require sitting for extended periods of time.
• Ability to type, use a computer to search for information and input information while speaking on the phone is required. 
• The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role.
• The employee will be required to compute simple to simple mathematical calculations as a normal part of this role.

Work Environment

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

AAP/EEO Statement

California Institute of Arts & Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, California Institute of Arts & Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

California Institute of Arts & Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Arts & Technology’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time, with or without notice.