Customer Service Representative
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It is time for us to add to our growing team, this is a great customer service support position in a great office setting! East Idaho's Fastest growing Internet company is now taking resumes for our Call Center Representative position in our Idaho Falls office. We are looking for reliable, upbeat, and hardworking individuals to join our team. Our customers are our #1 priority. This position will be full time, Monday-Saturday, with shifts of 8:00-3:30pm / 3:30-11:00pm. We have a great office setting and are looking for the right person to help build our team. Fybercom recently made the INC top 500 fastest growing companies in the U.S.!
ContinueResponsibilities-
Troubleshoot customers technical problems with internet services including but not limited to routers, switches, internal network connections, and wiring.
Provide customers with precise and consistent resolutions in a timely manner.
Noting customers accounts.
Create service call tickets.
Learn current new technology in routers and radios.
Work Remotely
- No
Job Type: Full-time
Pay: From $13.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Idaho Falls, ID 83401: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location