Senior Business Analyst

McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

Leading this tech revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

As we have matured as an engineering organization and seen the demands for technology grow exponentially, we’re gearing up to deliver on the next set of opportunities for the business. We are building up an engineering team in house accountable for our strategic products. We’ll have diverse squads made up of engineers with traditional and specialized skillsets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale.

Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

As a key member of the global enterprise and segment architecture team that defines enterprise architecture strategy, north star architecture blueprints, and architecture standards, and drives measurable technology execution outcomes, this individual will play a key role in effectively bridging business strategy and technology execution. The Business Architect will own and maintain business architecture blueprints.

Responsibilities:

• Define and maintain current state business architecture artifacts, including business capabilities map, key business process models, key value stream mapping, customer journey maps, etc.
• Work closely with enterprise and solution architects to evolve the enterprise L0/L1/L2 domain and capability models.
• Turn vision/strategy or business challenge into actionable recommendations by partnering closely with key business and technology stakeholders and applying value and impact mapping methodologies to drive towards a value and outcome driven portfolio management model.
• Align directions with leadership and technology planning and provide clarification and guidance to key stakeholders across global business functions as well as market technology and business teams, so that technology investment prioritization as well as product/capability evolutions are consistent with business and enterprise architecture blueprints and stay true to business objectives and desired outcomes.

• BS or MS in Computer Science, MIS or equivalent experience
• 3+ years' experience in business architecture, business analysis, business process modeling, business requirements and use cases analysis, service maps,
• Ability to partner with business and technology stakeholders to define and communicate values and outcome of new or evolving capabilities.
• Strong interpersonal and communication skills
• Program/project management skills or experience
• Solid experience in delivering end-to-end large-scale technology solutions
• Well-Versed in key architecture concepts and principles, including DDD, microservices, REST APIs, viewpoints and perspectives, etc.
• Experience in large enterprise digital transformation
• Systems thinker.
• Ability to analyze complex problems from technology, business model and process, as well as organizational lens.
• Ability to manage ad hoc demands along with organizational priorities and set realistic expectations.
• A self-initiated influencer

DESIRED SKILLS:

• MBA degree a plus
• Experience in retail or restaurant industry.
• Background or experience in solution architecture and cloud platforms.
• Product management experience

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.