Surgical Coordinator

About CBCC:

Comprehensive Blood & Cancer Center (CBCC) believes in putting our patients first. Our team stays up to date on the latest and greatest in modern holistic care, ensuring our treatment strategies are optimized for peak mental and physical wellness.

Our objective at CBCC is to facilitate high-quality patient care through our mission statement: “CHANGING LIVES WITH HOPE AND INNOVATION” and 5 Pillars of Excellence: Quality, Services, People, Community, and Innovation.

CBCC is a privately owned center that is conveniently located approximately 2 hours north of Los Angeles, 4.5 hours from Las Vegas, and about a 2-hour drive to the amazing California coastline and beautiful beaches. Our location in Bakersfield provides the convenience of experiencing California living without the high cost of living. We care for our employees and believe work-life balance is a must.



Benefits Package:

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  Competitive Salary
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  401k with employer match
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  Complimentary lunch for employees Monday - Friday
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  Onsite Fitness Center

CHARACTERISTICS:

A SC performs in an environment that demands extreme flexibility in dealing with physicians, patient families, and members of the general public with many different cultural backgrounds and needs. The job demands that the SC be able to perform all of the routine duties of a SC working in a standard medical office. Satisfactory performance at this level requires the full knowledge, ability, and willingness to perform duties at the highest professional levels at all times. The SC must continuously exercise a strong commitment to the organizational goals of the Comprehensive Blood and Cancer Center, while simultaneously exhibiting intelligence and sensitivity to extreme human needs.

REPORTING RELATIONSHIP: This position reports to the Practice Manager (PM) or designee and is not a supervising position.

RESPONSIBILITIES:

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  Receives and performs related assignments from the Practice Manager or designee
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  Answers phone system
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  Schedules surgical appointments
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  Notify patient if they are subject to deductible payment
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  Process pathology
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  Operates out of two different computer systems
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  Prepares surgical charts
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  Routinely maintains
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  Verifies provider schedules
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  Confirms patient appointments
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  Maintains confidentiality in all matters related to the patient and the organization
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  Maintains personal composure and integrity under stressful conditions

Essential Job Function:

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  Communicate on a professional level in both written and verbal formats
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  Process required paperwork accurately and on time
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  Perform multiple tasks in a timely manner
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  Perform efficiently in a high-pressure setting
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  Deal effectively and professionally with patients on a routine basis
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  Develop and maintain professional relationships with coworkers
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  Follow written and verbal directions from PM
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  Identify and solve routine problems encountered in the SC area
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  Meet deadlines and remain on timelines
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  Answer basic procedure and biopsy questions
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  Maintain communication with provider regarding case load

QUALIFICATIONS:

Knowledge:

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  Policies and procedures of medical procedures
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  Familiar with medical terminology
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  Laws mandating patient information confidentiality

Skills:

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  Basic computers knowledge
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  Exhibiting excellent telephone and interpersonal skills
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  Excellent Customer Service
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  Remaining calm with patients and other parties under stressful conditions
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  Work Independently as well as being a team player

EDUCATION & EXPERIENCE:

Any combination equivalent to the experience and education that are required by Federal, State, and local guidelines. The minimum requirements for experience and education are:

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  Education equivalent to graduation from High School
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  Ability to provide two current acceptable and verifiable professional references

REQUIREMENTS:

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  Must be able to work a full-time/part-time flexible schedule
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  Must be able to pass all pre-employment screening (background check, drug tests, and references)
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  Must be able to comply with organizational behavioral standards
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  Must attend basic orientations prior to independently working in Dermatology
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  Must be able to pass all program mandated health screenings

PHYSICAL STANDARDS:

Positions in this class are situated in a standard office environment where there is little or no exposure to variations in the weather or other similar elements. Physical agility must be such that the Surgical Coordinator (SC) is able to sit, walk, crouch, lift, and utilize phones for extended periods of time while utilizing their hands, wrists, legs, and arms. This position utilizes office machines (e.g., computers, adding machines, printers, copiers, scanners, etc.) and requires sufficient manual dexterity to operate them all. The SC should be able to lift up to 20 pounds repeatedly and 45 pounds intermittently

AT-WILL EMPLOYMENT:

All employment with CBCC is At-Will Employment. While we strive to provide fulltime employment to all of our employees who so desire, we make no guarantees, expressed or implied, to provide any guaranteed number of hours of employment in a given week. Changing conditions in the healthcare field make it impossible to predict the demand for our services and as a result all of our offers of employment are offers of At-Will employment.