FT Work From Home - 3rd Shift Call Center Representative
VRI
Remote
work from home
call center
representative
calls
phone calls
customer service
remote
call center
medical
protocol
procedures
report
maintenance
January 28, 2023
VRI
East Lansing, Michigan
[Customer Service / Remote] - Anywhere in U.S.
/ Up to $17 per hour / Benefits - As a Call Center Rep you'll:
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern; Answer alarms and inbound phone calls according to protocol, determine response requirements and relative priorities of situations, and dispatch in accordance with established procedures, including determining location and type of response required; Answer customer questions using scripted and non-scripted responses; Record details of calls, dispatches, and messages; Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Hiring Fast >>
/ Up to $17 per hour / Benefits - As a Call Center Rep you'll:
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern; Answer alarms and inbound phone calls according to protocol, determine response requirements and relative priorities of situations, and dispatch in accordance with established procedures, including determining location and type of response required; Answer customer questions using scripted and non-scripted responses; Record details of calls, dispatches, and messages; Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Hiring Fast >>
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