Virtual Assistant - Remote Data Entry Administrative

We are looking for a methodical Market Research Analyst to survey customer preferences and statistical data in order to support customers during their decision making process regarding product designs, prices and promotions. The successful market researcher will be able to analyze autonomously qualitative data, trends, strategies and competition aiming at increasing competitiveness. A Data Entry Operator to update and maintain information on our company databases and computer systems.

Data Entry Operator responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms. You will work with a data team and Data Manager. Previous experience as a Data Entry Clerk or similar position will be considered an advantage. Ultimately, a successful Data Entry Operator will be responsible for maintaining accurate, up-to-date and useable information in our systems.

Responsibilities

• Responsibilities:
  
• Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
  
• Understand business objectives and design surveys to discover prospective customers’ preferences
  
• Compile and analyze statistical data using modern and traditional methods to collect it
  
• Perform valid and reliable market research SWOT analysis
  
• Interpret data, formulate reports and make recommendations
  
• Use online market research and catalogue findings to databases
  
• Provide competitive analysis on various companies market offerings, identify market trends, pricing/business models, sales and methods of operation
  
• Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct
  
• Remain fully informed on market trends, other parties researches and implement best practices
  
• Keep information confidential
  
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
  
• Insert customer and account data by inputting text based and numerical information from source documents within time limits
  
• Respond to customer queries in a timely and accurate way, via phone, email or chat
  

Requirements

• Proven Market Research Analysis experience
  
• Ability to interpret large amounts of data and to multi-task
  
• Strong communication and presentation skills
  
• Excellent knowledge of MS Office
  
• Search engines, web analytics and business research tools acumen
  
• Basic Knowledge with CRM programs
  
• Adequate knowledge of data collection methods (polls, focus groups, surveys etc)
  
• Working knowledge of data warehousing, modelling and mining
  
• Strong analytical and critical thinking
  
• Typing speed and accuracy
  
• High school diploma; additional computer training or certification will be an asset
  
• Organization skills, with an ability to stay focused on assigned tasks
  
• Confidentiality
  
• Attention to detail
  
• Excellent knowledge of correct spelling, grammar and punctuation
  
• Multi-tasking abilities
  
• Proven experience as a Virtual Assistant or relevant role
  
• Excellent phone, email and instant messaging communication skills
  
• Excellent time management skills
  
• Solid organizational skills
  
• High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus
  

Benefits:

We offer a very competitive salary and other benefits package.

Remote work.

Flexible working hours.