Claims Representative - Fire and Theft

GAINSCO Dallas, Texas
representative management material education communication insurance people critical thinking analytical law enforcement written verbal communication foster
December 2, 2022
GAINSCO
Dallas, Texas
Are You Driven?�We Are.

We are a company of driven, enthusiastic and determined people. We celebrate achievement and success.We foster innovation, determination and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make on a daily basis. At GAINSCO, It is our people that set us apart.

If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.

Why JoinGAINSCO?

By joining GAINSCO, you become part of a dynamic and growing organization that has been recognized as aTop Workplacein both our Dallas and Miami offices.

GAINSCO's work environment rewards engaged individuals who have a desire to contribute and succeed. That's because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO.

What does a CLAIMS REPRESENTATIVE - Fire and Theft do

  • Complete thorough recorded statements with all parties
  • Ability to utilize critical thinking skills to determine when follow up questions are needed not included on statement templates
  • Complete and document ISO, summarize findings
  • Run/Analyze backgrounds including liens judgements Carfax and recalls
  • Work collaboratively with SIU and NICB to complete investigations
  • Consult with all parties including agents, witnesses, lienholders, and other parties to complete claim investigations
  • Mitigate excessive storage costs by aggressively managing vehicle recoveries
  • Manage all vehicle inspections, repairs, and rental management
  • Follow management and leadership direction
  • Identify subrogation potential
  • Review and complete coverage investigations
  • Notify underwriting of policy changes, additional premium, and material misrepresentation issues
  • Draft and send reservations of rights letters, and state required letters including compliance notifications
  • Manage file until salvage has sold if applicable, monitor total loss handling
  • Ability to organize, analyze, and effectively determine risk and appropriate response
  • Analytical and problem-solving skills
  • Adjust reserves according to Material Damage estimation


What is required?

Education:

  • High School Degree or GED required.
  • Bachelor's degree or higher or a minimum of two years of relevant work experience and/or post-secondary education (i.e. claims adjuster experience).


Experience:

Prior Claims Adjusting Experience with some Material Damage knowledge

Prior experience involving investigative experience including SIU, Fire/Theft, Law Enforcement

Valid State Adjuster License where required.

Bilingual (English/Spanish) preferred.

Other skills and abilities:

  • Experience with ISO documenting and analyzing results
  • Written communication skills
  • Effectively communicate skills with other departments, law enforcement agents and other business partners.
  • Dependable/Reliable
  • Time management skills
  • Proven Desk management
  • Team Player
  • Self-Starter
  • Able to complete written and verbal communication
  • Displays the Highest Level of File Quality
  • Meets/Exceeds overall Metrics
  • Knowledge and application of State Specific Laws
  • Excellent verbal communication, poses the ability to set the proper expectations and respond to customers and agent's inquiries and requests
  • Critical Thinking Skills
  • Detail Oriented
  • Analytical skills
  • Computer Skills preferably Guidewire or similar.


Required behaviors for all positions:

  • Communicate with co-workers, management, customers, vendors, and others in a courteous and professional manner
  • Conform with and abide by all Company codes, regulations, policies, values, work procedures and instructions


What else do you need to know?

  • Competitive Salary based on experience.
  • Excellent benefits package: medical & dental (Basic plan FREE), vision insurance, life insurance, short term and long term disability insurance.
  • Parental Leave Policy.
  • 401K + Company Match.
  • Paid Vacation + Sick days + Floating Holidays + Company determined Holidays.


All offers are contingent upon a background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

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