Business Strategy Analyst I

Purpose of Job

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home. The actual onsite days are settled between each employee and the employee's manager. Candidates are encouraged to live within a commutable distance from of one of our offices in San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Chesapeake, VA, Colorado Springs, CO or Charlotte, NC. Remote opportunity is also available for this role.

Uses quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key collaborators in the business unit to effectively manage, influence, and impact line of business strategy.

Job Requirements

• Identifies and handles existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled.
• Follows written risk and compliance policies, standards, and procedures for business activities.
• Collaborates with partners to identify key business assumptions and hypotheses around line of business strategy. Assists experienced Business Strategy Analysts and other subject matter experts with refining hypotheses and identifying business questions to explore further.
• Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
• Collaborates with key partners to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
• Leverages sophisticated data-driven problem-solving techniques to manipulate and interpret business results.
• Translates findings into insights for strategy management and execution.
• Prepares materials that help communicate the significance of the strategic insights to senior leaders and other key collaborators.
• May participate in key partner meetings.

Minimum Qualifications:

• Bachelor's Degree in Business, Science, Finance, Economics, or related subject area; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years of proven experience in data/analytics, strategy consulting, or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.); OR Advanced Degree in Business, Science, Finance, Economics or related field with 2 years' experience in data/analytics, strategy consulting, or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.)
• Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights.
• Demonstrated experience using data analytics to formulate data-driven insights.
• Experience performing data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python).

Preferred Qualifications:

• 1-4 years of experience deriving insights, gathering data, and making recommendations
• Track record of success in fast paced productive environment
• Strong base of knowledge in both analytics and at least one related business domain and ability to integrate the two
• Eager to develop and advance technical skills and business knowledge
• 1-4 years of experience conducting exploratory analysis and data gathering in scripted language SQL, SAS, R, Python or similar
• 1-4 years of experience presenting results through data visualization using Tableau/Power BI/ggplot or similar tools
• 1-4 years of experience in at least one of our key customer domains (Real Estate Lending/Product/Marketing/Finance/Sales/Workforce)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200 - 144,500.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning, and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.