IT Business Analyst

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Develops or modifies moderately complex information systems. Experience in the payments industry.
JOB RESPONSIBILITIES:
- Reviews, analyzes, and evaluates business systems and user needs.
- Conducts needs analysis, documents requirements, and revises existing system logic as necessary.
- Drives testing.
- Creates and updates system documentation.
- Researches and documents requirements, evaluates scenarios, and executes changes needed to respond to requirements.
- Identifies test scenarios, develops test scripts, and creates expected results for use in test cycles.
- Summarizes and communicates testing outcomes in meaningful ways.
- Acts as liaison among clients, operations, and technical staff.
- Collaborates with clients and other technical teams as needed.
- After hours on-call rotation.
EDUCATION:
Bachelor's Degree in Computer Science and/or commensurate experience.
EXPERIENCE:
3 to 5 years of experience as a Business Analyst or Systems Analyst from another industry or detailed working knowledge of several system functions. Good working knowledge of word processing and spreadsheet tools, SQL, HTML, Doc-To-Help, Adobe Acrobat, and the internet.
COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:
- Strong verbal and written communication skills with the ability to communicate at all levels of the organization.
- Strong consensus building, multi-tasking, interpersonal, and analytical skills.
- Ability to work with both technical staff and clients.
- Self-directed and highly motivated.
- Ability to obtain a security clearance.
- Knowledge in the area of NIST compliance strongly desired.
- Knowledge or experience in an Agile environment a plus
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .
Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [email protected] .
Nelnet is a Drug Free and Tobacco Free Workplace.