Security Officer

The Boston Athenæum seeks an experienced Security Officer to join the Security team. Reporting to the Director of Safety & Security, the Security Officer ensures the safety and protection of the Athenaeum’s collections, assets, employees, and patrons while utilizing the highest standards of customer service. The Security Officer also provides a professional lobby presence at the main entrance to the Boston Athenaeum and on all floors during patrols. In addition, the Security Officer conducts foot patrols (interior/exterior) control access and egress, monitors CCTV and alarm systems, composes reports, deters criminal activity, misconduct and performs other duties as outlined.

This position is full-time with an hourly rate of $20 and will require a regular weekly Monday thru Friday 12-8 and Saturday 9-5 schedule

Duties and Responsibilities

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  Meet and greet members, guest, visitors and vendors with exceptional customer service and filed questions
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  Deter, deflect, detect, investigate and/or resolve all activity that could result in loss or liability including criminal incidents, fire hazards and safety conditions.
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  Maintain a high level of visibility, vigilance and professionalism while on post and patrol.
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  Patrol each floor of the facility to monitor and assure all patron’s and visitor’s activities are in accordance with rules, regulations and policies.
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  Observe and report any irregular or unusual activity that may create security risks or safety concerns.
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  Conduct physical inspection (bag checks) in accordance with policy.
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  Write detailed narrative reports and maintain daily activity reports (DARs). Enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security assistance.
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  Monitor all areas of the building to assure all collections, assets and patrons are respected, safe and protected from all nature of threats.

Qualifications

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  High school diploma(Bachelor’s degree preferred)
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  Must be at least 21 years of age
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  Pass a background investigation including criminal background check.
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  Has experience in professional, suit and tie security environment.
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  Comfortable working in a fast paced environment.
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  Great attention to detail, strong organizational skills and ability to multi-task.
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  Strong communication skills both oral and in written communications.
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  Ability to use computer systems including but not limited to Access Control Software (AMAG), Alarm systems, surveillance equipment, and a Fire Command Center/Panel.
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  At least two years of experience in building security (preferably libraries/museum.

Please send a cover letter and resume, including current availability, to [email protected]