Product Analyst

A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming, and shoring, industrial services and related solutions to more than 32,000 customers worldwide. BrandSafway was formed when Brand Energy & Infrastructure Services and Safway Group combined in 2017. We are a corporation of 35,000 employees with operations in more than 35 countries.

At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful. Come join our growing Information Technology team. We are looking for a Business Analyst who is responsible to work with the business teams and the product owner to investigate and analyze issues, document business requirements, and work with the development teams to create and execute test plans and deploy new versions of our applications. This role will consult with Application Support Specialist on application cases needing key subject matter expertise, and for complex cases work directly with end users to understand issues, offer temporary work arounds, as well as collect information for new enhancements to correct application issues discovered by the end users.

 

Responsibilities

• Responsible for creating business requirements to be turned into detailed functional specifications and managing requests for changes to the requirements.


• Create storyboards from scratch to support new product intake for IT / 3rd party development teams


• Supports the IT Team(s) to translate Business Requirements into functional / technical specifications to be used for development of products


• Coordinating with the groups of user acceptance business users who test and validate software changes to ensure requirements are met.


• Maintain functional and technical peer relationships and detailed working knowledge of the assigned area’s systems, organization, and business processes.


• Maintain application backlog / roadmap and work with users / Business Analysts on prioritization of enhancements and strategic goals.


• Learn / Understand the field processes to be able to translate business requirements and speak effectively about the reasons behind the requirements


• Work directly with Product Managers to convey new product details to the IT / development teams


• Become a thought leader around the BrandSafway’s digital tool set and contribute to strategy discussions as such

 

Qualifications

• Bachelor’s Degree or higher in Engineering, IT, Information Management, Business Management, or related field.


• 5 years of business analysis, process improvement, project management, programming, or other IT related experience.


• Business Analyst experience highly desired

Desired Experience

• Proficient with proposing high-level design of data integrations, and UI enhancements. Storyboarding of new features and processes


• Ability to diagram data flows and mock-up application windows to include in functional specs and to lead discussions.


• Experience in software development, technology savvy and a good ability to be technically creative to propose application ideas to meet business needs.


• Effectively interacted with various levels of users, super users, management, and corporate staff in a team-oriented environment.


• Highly proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Visio, Project).


• Good rapport working directly with development teams. Collaborative diagnosis of defects and proposing solutions.


• Proficient working with remote users and team members, ability to lead calls and video conferences and ensure progress is made in virtual meetings.


• Desire to interact with end users on defect resolution, enhancement proposals, and acceptance testing.


• Strong verbal, written, and presentation communication skills.


• Ability to communicate technical concepts in business terms.


• Willing to travel as needed, which typically ranges from 5% - 10%


• Industry experience of Construction, Industrial Services, or Rental Business highly desired.

BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or Vietnam or other era veteran status.



Notice to all potential job candidates:

Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for any special treatment or consideration. If anyone, regardless whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at [email protected] and provide the name of the individual and any other documentation or proof of such an act.