Technician - Information Technology and Operational Support

Why should you join our team?

Innergex Renewable Energy Inc. is an independent renewable energy producer with an extensive and growing portfolio of assets in Canada, the United States, France and Chile. The Corporation develops, acquires, owns and operates hydroelectric facilities, wind farms, solar farms and energy storage facilities.

For more than 30 years, Innergex has believed in a world where abundant renewable energy promotes healthier communities and creates shared prosperity. We are convinced that generating power from renewable sources will lead the way to a better world. We remain committed to responsible growth that balances people, our planet, and prosperity. We believe in offering an engaging, inclusive and supportive work environment where each team member can thrive.

Your contribution!

Reporting to the Director - IT Architecture and Evolution, the Technician - Information Technology and Operational Support will participate in office automation support and operations site equipment support.

Who are we looking for!

Your effective communication and collaboration skills along with your keen ability to understand your clients needs and capacity to think on your feet makes you a top candidate!

Your day-to-day!

• Configure, install and test networking and security equipment, servers, workstations and software for operations sites;
• Plan, collaborate and coordinate the installation and support of information technology equipment with the managers of the operations sites;
• Participate in the respect of the company's standards as well as the respect of computer security during installations and configurations;
• Ensure periodic upgrades and monitoring of the sites' computer systems (updates, backups, log verifications, etc.);
• Provide support to site users by making interventions on site or remotely;
• Perform level 1 and 2 support on site servers, including server installation and maintenance;
• Manage user access and accounts as well as security maintenance in accordance with corporate policies;
• Perform the necessary level of research for problem resolution including contacting vendors;
• Participate in the evolution of the infrastructure and various projects when necessary;
• Actively collaborate with other teams in the various departments of the company during incidents or problems.
  

Your skills, our requirements!

• College degree in computer science or a combination of equivalent education and experience;
• 3 5 years experience in technical support of Windows environments;
• Knowledge of servers and their main management tools (Active directory, WSUS, GPO, DFS, etc.);
• Experience in managing a wireless network (controllers, security, SSID), is an asset;
• Good knowledge of firewall and VPN tunnel management, is an asset;
• Ability to be organized and rigorous;
• Strong sense of customer service and orientation;
• Ability to prioritize work;
• Strong communication skills in English, both spoken and written;
• Available for occasional evening and weekend work.
  

Additional considerations!

• The position will be based at the company s San Diego (California) office;
• This position is a S3 level.
  

Our benefits!

• Opportunity to contribute to building a better world;
• Competitive wages;
• Group benefits with 100% paid premiums (medical/dental/vision/extended health/401K/PTO);
• Career development opportunities;
• Ongoing training;
• Dynamic work environment;
• Work from home policy.
  

Innergex is an equal opportunity employer that values each person s unique background, diversity, experiences, perspectives and talents. Innergex is committed to providing employees with a work environment free of discrimination and harassment and bases all employment decisions on business needs, job requirements and individual qualifications. The key to our success as a global company is to recruit, develop and retain the most talented people from a diverse candidate pool.

www.innergex.com

Please note that only candidates selected for an interview will be contacted.

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