Innovation Business Analyst

ICF Tallahassee, FL
business analyst analyst team air force icf software agile capital salesforce servicenow automation power bi military
November 21, 2022
Tallahassee, FL

Join our team of innovation business analysts and partner with the Air Force to develop transformational technology solutions for the Air Force human capital enterprise ICF seeks a motivated individual to join our interdisciplinary team that provides vital functions for millions of Air Force retirees. the viability of technology solutions in a range of areas such as IT service management, Robotic Process Automation and software such as UiPath, SalesForce, ServiceNow, Power BI, etc. Develop prototype solutions, collect data, and package information to facilitate evidence-based decisions. Be a part of the client's agile development process and work hand in hand with developers, business owners, military staff and help build the future of Air Force human capital. This role will be based onsite in Aurora, CO.

Key Responsibilities

  • Utilize business analysis expertise to engage with customers and development team members to translate business requirements into user stories as part of an agile team.

  • Guide development of proof of concepts, simulated user functionality, and prototypes candidate technologies by engaging with software development team.

  • Conduct research and gain basic familiarity with candidate solutions for automation and business process improvement to support client requirements development (e.g., ServiceNow, SalesForce, etc.)

  • Proactively support and promote Agile practices and foster a culture of innovation.

  • Package research and findings into evidence-based courses of action and recommendations for the client.

Basic Qualifications:

  • 3+ years of professional experience in a business analyst role, capturing requirements related to internal/external customers, documenting, and mapping current business process.

  • Experience creating user stories and working with software developers to create technical specifications in an agile environment.

  • Bachelor's Degree

  • Ability to pass a National Agency Check with Inquiries

  • US Citizenship required by federal contract

Preferred Skills/Experience:

  • Master's Degree in relevant business or human capital domain.

  • Demonstrated propensity for continual learning, development, and professional growth.

  • Experience developing user stories for a current software priority for the client (current tech stack includes but is not limited to UiPath, SalesForce, ServiceNow, Power BI, Tableau, Oracle).

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (~~~) .

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email ~~~ and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (~~~) and Pay Transparency Statement (~~~) .

Pay Range - There are multiple factors that are considered in determining final salary for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The salary range for Colorado is -

$73,324.00 - $124,651.00

Nationwide Remote Office (US99)

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