Customer Service Representative
Sparksoft
Inglewood, CA, CA
customer service
customer service representative
service representative
representative
insurance
call center
remote
training
customer service
customer service rep
service desk
web
cms
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November 14, 2022
Sparksoft
Inglewood, CA, CA
FULL_TIME
[Call Center / Remote] Anywhere in U.S. / Competitive pay / Training provided - As a Customer Service Rep you'll: Answer Tier 1 customer inquiries; Provide Tier 1 service desk support for insurance issuers, Agents and Web brokers, CMS/CCIIO application users, Health Insurance Exchanges and state agencies based on inquiries received via phone or email; Provide account access support, such as password resets and unlocking accounts for various marketplace applications; Log user inquiries in Service Now and assign to the right groups internally before assigning to Tier 2 support...Hiring Fast >>
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