Performance Improvement Program Manager 100% Remote

Description

Throughout stabilization of the Genesis program, this role will drive break-fix and high priority change request issues to conclusion. This person will facilitate cross functional meetings where problem solving (business requirements and solution design) and follow up can take place to solve complex issues, and then follow up. They will ensure proper representation at meetings so COE's time is used efficiently and track open action items and follow up with IS and the various COEs to conclusion . They will consolidate escalated issues to a tracker that can be used for divisional and leadership updates and track stabilization metrics to identify opportunities to move to business as usual.

Required qualifications:

• Bachelor's Degree in Business, Human Resources or other field of study or equivalent educ/experience
• 5 years working as a project or program manager in a highly complex organization
• Experience with complex data interpretation, presentation creation and delivery to small and large groups
• Experience in facilitation, leading discernment amongst cross functional teams and navigating differing opinions
• 2 yearsResource Capacity Planning

Preferred qualifications:

• Project Management Professional Certification upon request
• 3 years experience with ERP systems
• Human Resource experience
• Experience with patient experience metrics, measurement and tools (Press Ganey)

Salary Range by location:

NorCal (Napa, Sonoma)

Min: $52.69, Max: $86.51

Southern California, NorCal (Humboldt)

Alaska (Kodiak, Seward, Valdez)

Min: $46.96, Max: $77.11

WA Puget Sound

Oregon (Portland)

Alaska (Anchorage)

Min: $45.05, Max: $73.97

Oregon (Hood River, Medford, Seaside)

Min: $42.00, Max: $68.96

Eastern Washington (Richland, Spokane, Walla Walla)

Min: $40.09, Max: $65.82

Montana

Min: $36.27, Max: $55.96

Texas

Min: $34.36, Max: $56.42

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 153149

Company: Providence Jobs

Job Category: Process Improvements

Job Function: Quality/Process Improvements

Job Schedule: Full time

Job Shift: Day

Career Track: Business Professional

Department: 4002 SS HR SERVICE CENTER 1

Address: WA Renton 2001 Lind Ave SW

Pay Range: $45.05 - $73.97

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.