ServiceNow Systems Engineer Remote Opportunity
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career - a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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At Regions, the Software Engineer oversees application development, modification, and maintenance of applications. This position monitors system applications, ensures systems run smoothly, and creates reports and other documentation outlining findings/solutions. This position sits within Regions' Technology department.
Primary Responsibilities
Oversees development and installation of new hardware and software
Installs and configures systems and other software
Tests installed software for malfunction detection
Identifies and resolves business systems issues
Designs and deploys new applications and enhancements to existing applications, software, and operation systems
Measures effectiveness and efficiency of existing systems
Develops and implements strategies to improve systems
Monitors and tests system performance
Typically has full ownership of a process
May act as a procedural expert
May lead the work of junior level associates
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Requirements
Bachelor's degree in Computer Science, Computer Engineering or a related field
Five (5) years of experience
Skills and Competencies
Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective
Ability to conduct system analysis to detect issues with performance
Ability to develop and implement technology solutions to resolve technical challenges
Ability to manage multiple projects simultaneously
Knowledge of software testing techniques, code optimization and software debugging
Strong communication, analytical and problem solving skills
Strong executional capabilities
Thorough understanding of software structures, hardware, computing systems and how to integrate them
Managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods.
Configuring, implementing, and troubleshooting ITOM Discovery configuration, credentials, ranges, schedules, and reconciliation processes.
Configuring, implementing, and troubleshooting ServiceNow integrations/service graph connectors that perform secondary data import functions.
Configuration and administration of ServiceNow MID Servers.
Monitoring CMDB health and resolving conflicts between data sources. Ability to interpret ITOM Discovery logs/data to diagnose issues.
Define new configuration item (CI) classes, attributes, data collection, and governance.
Create/modify list views, queries, reports, and dashboards in ServiceNow with CMDB data.
Create/modify CMDB identification and reconciliation rules.
Provide oversight and governance to maintain the integrity of the CMDB.
Broad ServiceNow knowledge and ability to perform configuration and administration in other areas/modules of the NOW platform is a plus.
Creating ServiceNow API calls to both retrieve and post information from other systems.
This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.
#LI-REMOTE
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the national range and level of the position.
Job Range Target:
Minimum:
$68,175.00 USD
Median:
$115,370.00 USD
Incentive Pay Plans:
This job is not incentive eligible.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions benefits, please click or copy the link below to your browser.
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Location Details
Riverchase OPS Center
Location:
Hoover, Alabama
Bring Your Whole Self to Work
We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recogn.