Auto Damage Adjuster - Catastrophe

Progressive Insurance Saint Paul, MN
auto insurance health auto travel accounts driver's license team physical damage regulations shops remote deployment
November 30, 2022
Progressive Insurance
Saint Paul, MN
FULL_TIME
As an auto damage claims adjuster for our National Catastrophe Response Team, you’ll complete vehicle damage estimates and/or oversee the estimatic quality of repair facilities. You’ll ensure the estimates are accurate and in accordance with the terms of Progressive's policy contracts, physical damage standards, and state regulations. In addition, you’ll work with repair shops to facilitate timely completion of repairs and ensure the quality of repairs meets customer and Progressive expectations. This is a remote position where you’ll be able to work out of the comfort of your own home. Travel will be required to catastrophe locations as needed. Duties & responsibilities - Maintains availability to deploy at any time within the requirements of the deployment rotation schedule - Accurately and timely inspects vehicle and writes estimate, documents claim related information appropriately, and makes decisions consistent with claims standards and local laws - Setting clear and accurate expectations regarding repair duration, estimate detail, repair outcomes and financial obligation - Completes estimate timely, updates PD Suite appropriately and meets productivity goals. - Identifies related and unrelated damage (prior damage) - Makes total loss determination and establishes total loss evaluations Must-have qualifications - Bachelor's degree or higher or a combined total of five years of work experience and/or college education - Must have one year of automotive, appraisal / estimatics or insurance experience - Work or educational experience must include:- Making decisions - Solving problems - Planning, prioritizing, and organizing - Effectively communicating verbally and in writing - Customer service - Valid driver's license and auto insurance Preferred skills - Estimating experience is highly preferred Schedule: 10-hour days during CAT season Compensation - $49,900 - $66,500/year - Gainshare bonus up to 16% of eligible earnings based on company performance - During CAT season this role is eligible for CAT pay - Eligible for a 10% shift differential (year-round) due to the travel requirement for this role Benefits - 401(k) with dollar-for-dollar company match up to 6% - Medical, dental & vision, including free preventative care - Wellness & mental health programs - Health care flexible spending accounts, health savings accounts, & life insurance - Paid time off - Paid & unpaid sick leave where applicable, as well as short & long-term disability - Parental & family leave; military leave & pay - Diverse, inclusive & welcoming culture with Employee Resource Groups - Career development & tuition assistance Equal Opportunity Employer

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