Analyst, Customer Relationship Management (CRM)
Walgreens
CHICAGO, IL
customer relationship management (crm)
analyst
pharmacy
marketing
departmental
strategy
collaboration
drive
consumer
research
lead
retail
people
Apply with Tarta Assistant 🤖
Unleash the power of automation for your job search (Paid option) Apply Manually(Free)
I have time, I'll manually find and apply for jobs
Unleash the power of automation for your job search (Paid option) Apply Manually(Free)
I have time, I'll manually find and apply for jobs
90% of users say Tarta.ai Assistant helps them save time applying for jobs.
Not a member? Click
here to subscribe.
January 18, 2023
Walgreens
CHICAGO, IL
Job Summary
Responsible for strategy, development and execution of targeted marketing campaigns supporting Pharmacy initiatives across multiple owned channels including direct mail, email, SMS, push notifications and outbound automated calls. The Analyst will cultivate collaboration partnerships with Analytics, Brand Marketing, Pharmacy Operations, IT and Creative teams to drive business initiatives and marketing goals.
Job Responsibilities
About Walgreens Boots Alliance
Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers’ and patients’ needs through its convenient retail locations, digital platforms and health and beauty products.
Including equity method investments, WBA has a presence in more than 25 countries, employs more than 450,000 people and has more than 21,000 stores.
WBA’s purpose is to help people across the world lead healthier and happier lives. The company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business.
WBA is included in FORTUNE’s 2021 list of the World’s Most Admired Companies*. This is the 28th consecutive year that WBA or its predecessor company, Walgreen Co., has been named to the list.
More company information is available at www.walgreensbootsalliance.com.
Responsible for strategy, development and execution of targeted marketing campaigns supporting Pharmacy initiatives across multiple owned channels including direct mail, email, SMS, push notifications and outbound automated calls. The Analyst will cultivate collaboration partnerships with Analytics, Brand Marketing, Pharmacy Operations, IT and Creative teams to drive business initiatives and marketing goals.
Job Responsibilities
- Performs and implements daily operational activities that impact discrete components / processes of the specified Customer Loyalty and Insights work function, and may include responsibilities in the area of vendor collaboration, pharmacy insights, customer insights, pricing and promotion and/or consumer research such as:
- Creating deep dive analyses to study key area trends.
- Participating in development and enhancement of standard initiatives to optimize consumer awareness, market share, overall efficiencies and support specified work function initiatives.
- Participating in development of new programs and enhancing current programs to meet performance objectives.
- Running ad-hoc analyses to identify and recommend innovative options to drive business strategy.
- Performing research to identify industry trends and best practices.
- Evaluating key area trends and developing/implementing innovative programs/improvements.
- Analyzing performance against departmental objectives.
- Participating in monitoring departmental strategies and objectives.
- Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes.
- Collaborates cross-functionally to accomplish activities. Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities.
- Constructively challenges current methods to identify areas of improvement and deliver improved results.
- Participates in and contributes to departmental meetings by adding relevant input to assist in driving program results.
- Works on small projects and may lead some project work streams, as necessary. Gathers and updates necessary information and communicates to appropriate parties. Ensures assigned initiatives are completed within budget and on time to meet business units’ needs.
- Works to develop knowledge and understanding for area of responsibility.
About Walgreens Boots Alliance
Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers’ and patients’ needs through its convenient retail locations, digital platforms and health and beauty products.
Including equity method investments, WBA has a presence in more than 25 countries, employs more than 450,000 people and has more than 21,000 stores.
WBA’s purpose is to help people across the world lead healthier and happier lives. The company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business.
WBA is included in FORTUNE’s 2021 list of the World’s Most Admired Companies*. This is the 28th consecutive year that WBA or its predecessor company, Walgreen Co., has been named to the list.
More company information is available at www.walgreensbootsalliance.com.
Report this job