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Scheduling Coordinator - Remote

Lehigh Valley Health Network | Remote
scheduling coordinator remote scheduling training procedures patient scheduling exams outpatient communication education high school medical
October 29, 2022
Lehigh Valley Health Network |
Remote in Allentown, PA
FULL_TIME

**Must attend 6-week orientation and training in person in Allentown, PA



Job Summary:


Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities. Facilitates communication between staff, referral sources and physician offices regarding concerns/issues related to scheduling.



Education - Required:
  • High School Diploma/GED







Experience - Required:
  • 2 years Experience in a medical office, call center, or customer service







Knowledge, Skills, and Abilities - Required:
  • Ability to maintain strict level of confidentiality.

  • Ability to work in a fast paced environment while handling multiple responsibilities.

  • Detail-oriented with the ability to enter information accurately into electronic systems.

  • Demonstrates ability to handle stressful situations.

  • Knowledge of diagnostic tests and procedures.

  • Proficient in Microsoft Office applications.







Knowledge, Skills, and Abilities - Preferred:
  • Training in EMR and scheduling systems such as EPIC, IDX, PHS, etc.

  • Bi-lingual English/Spanish.




Location: Lehigh Valley Health Network · Patient Access Center

Schedule: Full Time 40 hours, Day Shift, Tuesday-Saturday 9am-5:30pm

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