Remote Subrogation Call Center Reps!
AppleOne
Remote
remote
subrogation
call center
medicaid
attorneys
speaking
subrogation
call center
representative
calls
paralegal
insurance
remote
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October 17, 2022
AppleOne
Mcallen, TX
FULL_TIME
We are seeking a talented individual for a Subrogation Call Center Representative who is responsible for answering all casualty or estate call involving several state Medicaid beneficiaries or deceased Medicaid beneficiaries. This includes, but is not limited to calls from attorneys, paralegal, insurance agents, Medicaid members and their families.
Remote opportunity, equipment provided
Monday to Friday 8am to 5pm
$14.78
Essential Responsibilities:
• Effectively review and update a variety of cases with current and accurate case notes
• Provide case status updates while speaking with multiple parties such as attorneys and members regarding their case history, current status and next steps.
• Conduct all case document review and updates while speaking with the member or attorney as needed
• Maintain a daily system of providing timely and accurate information required to move cases through the case management workflow.
Knowledge Skills and Abilities:
• Ability to interface with all levels of people both internally and externally in a professional manner.
• Ability to communicate and comprehend well both verbally and in writing, fluently in English.
• Ability to be careful and thorough about detail including with cite-checking and proofreading skills.
• Ability to multi-task and prioritize effectively.
Individuals with experience within administrative support and customer service are highly encouraged to apply.
If you or someone you know would excel in a position like this, please apply today for immediate consideration.
We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.
Remote opportunity, equipment provided
Monday to Friday 8am to 5pm
$14.78
Essential Responsibilities:
• Effectively review and update a variety of cases with current and accurate case notes
• Provide case status updates while speaking with multiple parties such as attorneys and members regarding their case history, current status and next steps.
• Conduct all case document review and updates while speaking with the member or attorney as needed
• Maintain a daily system of providing timely and accurate information required to move cases through the case management workflow.
Knowledge Skills and Abilities:
• Ability to interface with all levels of people both internally and externally in a professional manner.
• Ability to communicate and comprehend well both verbally and in writing, fluently in English.
• Ability to be careful and thorough about detail including with cite-checking and proofreading skills.
• Ability to multi-task and prioritize effectively.
Individuals with experience within administrative support and customer service are highly encouraged to apply.
If you or someone you know would excel in a position like this, please apply today for immediate consideration.
We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.
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