Customer Service Rep
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Become part of the #GENERATIONTK
thyssenkrupp is an international group of companies comprising largely of independent industrial and technology businesses and employing more than 100,000 people. Across 56 countries it generated sales of €34 billion in fiscal 2020/2021.
Your responsibilities
Pay $17-$18 per hour to start!
Key Accountabilities:
- Accurately enter and process orders and customer satisfaction forms
- Develop new customers and unattended existing customers through aggressive out calling and follow-up
- Provide assistance to customers on website navigation
- Answer customer’s questions regarding products, services and delivery
- Utilize organizational techniques while paying strong attention to detail
- Provide sales support, office administration, and process customer debits and credits
- Continuously increase knowledge of company products, services, and procedures
- Work in team environment, communicating as required with all personnel
Minimum Requirements:
- Bachelor’s Degree in a related field or comparable work experience
- Solid computer knowledge
- Strong interpersonal skills to sell
- Effective communication and listening skills
- Direct telephone selling experience
Your benefits
We value people as our greatest resource and offer a comprehensive benefits package including medical, vision, dental, employer-matched 401(k) plan, paid time off and an array of employee purchasing incentives.
If you are interested in furthering your education, we have awesome reimbursement programs for graduate, undergraduate, trade school and more!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- Customer service: 1 year (Required)
Work Location: One location