Customer Support Specialist - Work From Home
Zip
Remote
customer support
work from home
customer service
remote
health
dental
apple
pto
customer support
subject matter expert
expert
product knowledge
engineering
March 16, 2023
Zip
Columbia, South Carolina
$80000/YEAR
[Customer Service / Fully Remote] - Anywhere in U.S.
/ Up to $80K per year / Full health, vision & dental / Apple equipment plus home office budget / PTO / 401k / Ability to work PST or EST - As a Customer Support Specialist you'll:
Become a subject matter expert on all things Zip, with deep product knowledge; Work with engineering to troubleshoot and resolve customer issues; Be the face of Zip to customers and their suppliers; Use internal tooling to investigate data and customer configurations; Partner with Product, representing the voice of the customer to help drive the Product Roadmap.
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