Customer Support Specialist - Work From Home
customer support work from home customer service remote health dental apple pto customer support subject matter expert expert product knowledge engineering
March 16, 2023
Columbia, South Carolina
[Customer Service / Fully Remote] - Anywhere in U.S.
/ Up to $80K per year / Full health, vision & dental / Apple equipment plus home office budget / PTO / 401k / Ability to work PST or EST - As a Customer Support Specialist you'll:
Become a subject matter expert on all things Zip, with deep product knowledge; Work with engineering to troubleshoot and resolve customer issues; Be the face of Zip to customers and their suppliers; Use internal tooling to investigate data and customer configurations; Partner with Product, representing the voice of the customer to help drive the Product Roadmap.
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