Phone Operator

Job Title: Phone Operator


Job Description


We are partnering with a local healthcare facility to find a skilled Phone Operator to join their office team. This individual will courteously and efficiently answer all incoming calls, connect callers with the correct extension, take and relay messages accurately, and respond to emergency and urgent calls from patients in a timely manner. Responsibilities also include performing operator functions such as triaging calls, setting up conference calls, instructing users on telephone procedures, and reporting telephone and equipment malfunctions. The Phone Operator will provide pleasant and helpful phone contact for callers, be responsible for opening and closing the switchboard, and perform clerical duties as assigned to maintain workflow in the department. Additional duties may be assigned as necessary.


Hard Skills




5 years office experience


Phone operation experience




Soft Skills




Courteous phone manner


Efficient message relay


Timely response to emergencies


Ability to perform clerical duties


Problem-solving for telephone malfunctions




Job Type


This is a Contract-to-Hire position with a duration of 90 Day(s).


Work Site


This is a fully on-site position in Spokane Valley, Washington.


Work Environment


Full Time, Monday - Friday 8am-5pm


We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.


Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:




Medical, Dental & Vision


401(k)/Roth


Basic/Supplemental Life & AD&D


Short and long-term disability


HSA & DCFSA


Transportation benefits


Employee Assistance Program


Company Paid Time off or State Sick Leave


About Aston Carter:




Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.


Diversity, Equity & Inclusion


At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:




Hiring diverse talent


Maintaining an inclusive environment through persistent self-reflection


Building a culture of care, engagement, and recognition with clear outcomes


Ensuring growth opportunities for our people




The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.