Sr Director, Advisory Services Clinical Technology Solutions- Telecommute

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

Clinical Technology Solutions (CTS) is a clinically oriented health IT services group within Optum Insight. We pair technology experts, management consultants, and skilled clinical leaders together to help health systems, provider entities, and payers achieve clinical and financial return from their technology investments.

Our holistic approach to Health IT optimization includes technical solutions, stakeholder engagement and education, clinical workflow redesign, and interoperability solutions for organizations to prepare for and thrive under value-based and risk-based models by focusing on enabling interactions between: providers and their care teams, patients, and payers.

The Senior Director is responsible for forming and maintaining payer client relationships and facilitating the success of engagements, ensuring that clients generate significant value from their ongoing partnership with CTS. The Senior Director will be a member of the Practice Leadership Team and is responsible for the overall management of practice operations and oversight of teams within assigned CTS projects/engagements. Senior Directors are responsible for expanding the team's footprint with current payer clients and will have an annual target for overall managed revenue and/or utilization and client satisfaction.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Provides leadership and strategic direction for client delivery teams, holding workstream engagement leaders accountable for performance and assisting them with complex and challenging tasks
• Ensures outstanding and consistent customer service creates and maintains relationships across a broad set of stakeholders within the payer client organization, including key operational and strategic leaders
• The integrity of operational processes, including building engagement budgets, ensuring adequate human resources, and compliance with regulatory standards
• Meeting profitability targets for specific engagements, as well as pursuing and achieving performance-based targets in at-risk engagements
• Program governance processes and meetings
• Informs internal activities and product development activities, including identifying opportunities for service and solution enhancements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Relevant Advanced Degree (MBA/MPH/MHA, etc.) with 8+ years current healthplan industry experience OR Undergraduate Degree + currently working for a health plan for 10+ years (payer operations/management, health IT, provider operations)
• 3+ years of experience at a senior level managing large scale services delivery / consulting engagements
• Experience in developing growth strategies for organization(s), particularly around new business lines
• Experience as a successful influencer who can interact effectively with diverse groups of stakeholders such as clinicians, healthcare administration, and staff
• Familiar with leading EHR vendors' interoperability capabilities, including knowledge of tools and systems
• Ability to travel 20-25% within the United States
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Demonstrated success as a team player who can build collaborative relationships across an organization
• Exceptional communication skills with both staff and clients
• Excellent presentation and negotiation skills with the ability to demonstrate these skills in both face-to-face and electronic formats including but not limited to telephone and email systems
• Excellent interpersonal skills, including the development, motivation and directing of teams
• Demonstrated ability to coach others to perform and achieve results
• Ability to solve problems by applying diverse skills and experience, demonstrate significant analytical capability, ability to manage through ambiguity and change while remaining self-motivated, organized and resourceful

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $134,200 to $257,700. The salary range for Connecticut / Nevada residents is $134,200 to $257,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug free workplace. Candidates are required to pass a drug test before beginning employment.