PT Customer Support Associate - Work From Home

SimplyWise Remote
customer support work from home customer service remote customer support zendesk fb instagram communication complaints limits customer interactions
March 17, 2023
Greenville, South Carolina

[Customer Service / Fully Remote] - Anywhere in U.S.
/ Up to $35 per hour / 20 hours per week / EST schedule - As a Customer Support Associate you'll:
Speak directly to customers, managing large amounts of incoming emails via Zendesk and social messages via FB and Instagram; Build sustainable relationships and trust with customers through warm, empathetic communication; Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution; Track feature requests; Process refunds; Keep records of customer interactions.
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