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Business Analyst (Contract) Remote

Broadridge Financial Solutions Remote
business analyst analyst remote maintenance user documentation management delivery team business development service delivery accommodation .net business analyst
November 18, 2022
Broadridge Financial Solutions
Brentwood, NY

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.


Broadridge is hiring! We are looking for a Business Analyst to work remotely on contract basis. The BA will drive the collation, creation and maintenance of various types of business and user documentation. This individual will work with the Business, IT and functional partners and senior leads to gain and analyze business requirements and build crucial business documents, including but not limited to business requirements documents, user stories, process flow documentation, user documentation, etc. We expect this person to assist with project management related tasks, such as meeting management, project plans/tracker maintenance, help with crafting status updates, etc.


This is a temporary, remote, contract role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings!


You will be required to help build and maintain various types of user documentation, including but not limited to internal and external user guides, product configuration documents, standard architecture documents, standard operating procedures, Quick reference guides, etc. to support BR support of implementations.


Responsibilities:




  • Collaborate with customers and prospects to identify, collect, and analyze customer requirements to create technology solutions.




  • Coordinate with Technology Development, Business Development (Sales), Service Delivery, and Product Management to map customer/prospect needs to existing service offerings, solve for functional gaps, and define rational project timelines.




  • Document solutions to guide data delivery and implementation specialists during the new client on-boarding process.




  • Consult with Business Development on new business opportunities and provides guidance on project scope definition, business requirements gathering and analysis, project timing, and client success criteria from a technology perspective.




  • Support the execution of new client on-boarding activities and the implementation of solutions.




  • Validate implemented solutions to ensure quality and conformance to agreed-to customer requirements.




  • Facilitate the transition of implemented solutions to technology, business line operational and customer service teams for long term maintenance and support.




  • Create and maintains project artifacts documenting scope, key achievements, custom development treatments, and integration testing plans as required.




  • Regularly review overall project progress with technology and business line teams.




  • Be proactive in the identification and mitigation of risk for service delivery projects.




  • Deliver accurate effort estimates for work you're leading.




  • Demonstrate flexibility and adaptability by being willing to take on any project task required.




  • Work effectively on multiple projects at once.




Basic Qualifications:




  • Bachelor's degree from an accredited school




  • Must have exemplary communication skills, the ability to identify and understand complex business requirements, and an understanding of how good software solutions and service offerings are designed.




  • 7-10 years working experience partnering with various collaborators in a complex organization




  • 3-5 years managing projects through full lifecycle development




  • 3-5 years working with a Microsoft suite of tools including MS Project




Disability Assistance


We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, or military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here (~~~) to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling ~~~ or by sending an email to ~~~ .



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