Product Manager (Digital Platform) - Remote
iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm's continuous ambulatory monitoring has already put over 2 million patients and their doctors on a shorter path to what they both need - answers.
About this role:
iRhythm is looking for a Product Manager to join the Zio digital platform product team. In this role, you will be the executing on the roadmap for major software platforms that are vital to our business operations across multiple wearable products. You will be working closely with the software development team to build a scalable technology and process that will support and elevate the growth of the company at large. You will also collaborate closely with cross-functional stakeholders across the organization to spearhead new product implementation, internal process improvement, and roll-out.
Responsibilities include:
Collect voice of customer and internal stakeholder feedback to understand unmet needs and pain points.
Inform product roadmap and communicate with cross functional team.
Partner with program/project management to lead core teams for product development and implementation.
Work with engineering, design, and UX to deliver high quality features and user experience through iteration.
Measure, analyze, and communicate analytics data and KPIs to monitor product performance and outcomes.
Support key business operational functions for identifying requirements and development of new products/feature enhancements
Willing to travel up to 20%.
About you:
You care deeply about playing a part in revolutionizing solutions within the healthcare space. The end user is always your first priority, and you strive to understand their day-to-day pain points through data and research with a relentless pursuit to understand the why . You know enough about the technical side of software delivery to be dangerous, and can articulate technical ideas at the right level depending on audience. You love diverse teams, and when challenging problems present themselves, you use your leadership and critical thinking skills to help the team reach a decision. You know how to balance getting stuff done with assessing risk of the unknown. Making difficult tradeoffs is your forte, and you are able to communicate your rationale so the rest of the team is aligned.
Desired Qualifications:
3+ years product management experience.
Experience in the Healthcare IT and/or Medical Device arena.
Exceptional leadership and communication skills.
Deep knowledge of product management best practices.
Strong drive to be end-user centric, including both internal and external users.
Experience with driving analytics and business intelligence.
Strong system analysis, analytical and problem-solving skills.
Effective presentation and interpersonal skills.
Demonstrates initiative as a self-starter; results oriented; strong sense of urgency.
Experience with Atlassian toolset (Jira, Confluence, etc.), road mapping tools (Aha!) and data analytics tools (Tableau, Pendo, GA, SQL)
BA/BS in science or technical field. Advanced degree or MBA desired.
Preferred Qualifications
Experience building/commercializing applications with multiple end-user personas
Deep knowledge of revenue cycle management systems, customer care systems, and user management tools
Experience with requirements management applications (Jama, DOORS, ) and design control applications (MasterControl)
Software development experience using scripting/OO language
Experience leading cross-functional teams in a remote work environment