Research Investigator, Full Time

Overview



CaptureIntel, a branch of American Security has been delivering ‘peace of mind' to our customers for over 45 years! We are an innovative team of safety and security professionals that bring a customer service mindset to all of our duties. Our reputation has been built on customer responsiveness and employee engagement strategies.



Job Skills / Requirements



Essential Functions:

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  Research
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  Request and conduct public record research
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  Run database searches
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  Conduct verbal verifications (employment, etc.)
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  Review incoming public record research results for accuracy
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  Analysis:
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  Analyze public record research results
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  Analyze database search results
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  Analyze customer requests
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  Interface with Account Managers
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  Case write-up
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  Draw conclusions based on information derived
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  Draft case reports outlining all findings
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  Follow templates as instructed
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  Review own reports for accuracy in information, grammar, punctuation, etc.
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  Case Management
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  Maintain and meet timelines/due dates
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  Ability to juggle multiple case types
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  Technology
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  Learn and maintain proficiency with relevant databases, software, online tools, etc.
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  Miscellaneous
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  Support management team as necessary
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  Maintain active participation in any development plans as assigned
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  Take active role in searching for training and continuing education opportunities

Requirements

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  High School degree minimum
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  Research-based investigations and/or experience conducting background checks preferred
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  Proficient in Microsoft Windows, Microsoft Office and Adobe software products, and computer skills in general
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  Excellent verbal and written communication skills
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  Proven ability to problem solve, take initiative and say “no” when required
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  Proven ability to work in fast paced environment while juggling multiple competing tasks and demands

This position is 95% Remote and 5% Hybrid!



For information on the physical demands of this position please see Human Resources



Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.




Education Requirements (Any)



High School Diploma/GED



Additional Information / Benefits



Marsden Holding L.L.C is an Affirmative Action, Equal Opportunity Employer. Marsden and its affiliates do not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.



Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays



This job reports to the Operations Manager



This is a Full-Time position 1st Shift.




Number of Openings for this position: 1