Marketing Senior Manager, DTC Patient Experience, Cardiovascular (US Remote)

Amgen Remote
marketing senior manager dtc cardiovascular remote marketing patients business experience sales accommodation strategy biotechnology
November 22, 2022
Amgen
Thousand Oaks, California
FULL_TIME

HOW MIGHT YOU DEFY IMAGINATION?

At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Marketing Senior Manager, DTC Patient Experience, Cardiovascular (US Remote)

Live

What you will do

Let’s do this. Let’s change the world. As a member of the Repatha Consumer Marketing team, the Patient Experience, Senior Marketing Manager reports into the Repatha Consumer Marketing Director and is responsible for owning the evolution of the patient experience making it easy, personalized and seamless. The Senior Marketing Manager will play a critical role in evolving a multi-channel adherence strategy by improving the execution behind our patient support programs, and developing new creative, patient tools, and messaging. This individual will also be responsible for expanding our Hispanic patient support offerings.

Key Responsibilities:

  • Execute and own the CRM experience for patients from consideration to adherence

  • Evolve and lead the point of care strategy and execution for paid and owned experiences

  • Lead the multichannel adherence strategy & execution including assets across email, social, point of care & SMS

  • Manage patient support programs, analyze performance and drive recommendations for optimizations

  • Consultant on media planning & performance to support long term adherence

  • Evolve conversation tools to drive improved patient/physician discussion

The preferred location for this position is Amgen's US Headquarters in Thousand Oaks, CA, however this position can also be done remotely if the individual is willing to work business hours in the PST zone.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek has the following experience.

Basic Qualifications:

Doctorate degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Or

Master’s degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Or

Bachelor’s degree and 6 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Or

Associate’s Degree and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Or

High school diploma / GED and 12 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Preferred Qualifications:

  • Experience leading or being a part of a cross-functional project team, particularly with market/patient access teams and digital operations

  • Confidence in working with various levels of staff

  • Self-starter, ability to work under limited supervision and coordinate multiple projects in a detail-oriented environment

  • Advanced skills and familiarity with digital strategy and execution, particularly in CRM

  • Strong project management skills, lead and run projects from concept to completion in a matrix and, at times, ambiguous environment

  • Strong verbal and written communication skills; ability to clearly and successfully present information

  • Quick learner, proactive, takes initiative, goal oriented and results driven

  • Experience with point of care/point of sale marketing

  • Collaborative teammate with an ability to motivate and influence other

  • Ability to work effectively in a highly matrixed environment

Thrive

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

  • Vast opportunities to learn and move up and across our global organization

  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.


Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.


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