Claims Adjuster Trainee

As a claims adjuster trainee, you ll learn how to help customers get back on the road after an accident. This is not a field position which means you ll be building relationships with customers over the phone. In a fast-paced environment, you ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You ll have the support of a collaborative team and ongoing coaching from leaders. We ll also teach you the insurance stuff providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that s at home or in the office, for a training period of about 12 weeks. After graduating from training, you ll be expected to report to an office about four days per month for important meetings, training, and collaboration. In this hybrid work environment, you ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you re welcome to work in the office more than four days per month.

Duties & Responsibilities (upon Completion Of Training)

• Determine coverage
• Determine liability (who s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Must-have Qualifications

• Bachelor's degree or higher
• Instead of a degree, a combined total of five years post-secondary and/or relevant work experience

Training Schedule: Monday Friday, 8:30am to 5:30pm

Work Schedule: Monday - Friday, 9:00am - 6:00pm, with a three month Tuesday - Saturday rotation within the first year

Compensation

• Once you complete training (which includes passing any necessary testing requirements), your salary will range from $47,400 - $51,500/year, however, during training, you will be paid an hourly rate based on your annual salary
• Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Equal Opportunity Employer

Job

Claims

Primary Location

United States-Kentucky-Louisville

Schedule

Full-time

Employee Status

Regular

Work From Home

No