Customer Service Representative - Locations Throughout the Valley

All City Towing Tempe, Arizona
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September 18, 2022
All City Towing
Tempe, Arizona
FULL_TIME
$18/HOUR
We are looking for several energetic, full-time Customer Service Representatives to add to our team. The right candidate will be responsible for processing property and title releases, verifying and entering police tow sheets, entering pertinent title information into the database, as well as assisting customers in person and on the phone. If you enjoy problem-solving, helping others by providing great customer service, and can communicate well, this position is for you!

WHAT IS REQUIRED TO BE A TOW YARD CUSTOMER SERVICE REPRESENTATIVE

Face-to-face customer service skills (preferred) and someone who is not afraid to go out in the storage yard and help if needed. We place great pride in achieving customer satisfaction, so the following is required to work with us:

Excellent customer service skills

Ability to work independently and on a team

Proficiency with Microsoft Outlook and Microsoft Word

Strong attention to detail

Data entry

Basic math and cash handling skills

Must pass a Pre-employment drug screening

Must pass a background check

Willingness to learn and take direction

Professionalism

JOB DUTIES

Some job duties include but are not limited to:

Providing excellent customer service

Answering customer questions in person and on the phone

Input various forms and documentation accurately into our proprietary software

Ensure the customer has all the proper documentation at time of vehicle release

Verify accuracy of invoice and collect any fees that are due

Cash handling and deposit reconciliation

Light cleaning of the lobby and office areas as needed

Other duties as assigned

WHO IS ALL CITY TOWING

We are an innovative 25-year old company whose goal is to raise the standards for our industry while providing prompt and professional service to our customers.

WHY WORK FOR ALL CITY TOWING

_$18 an hour to start _

_All training is paid and we offer full benefits after just 90 days of employment._

_If you are looking for growth opportunities and want to develop your career, we can help with that too!_

HOW TO APPLY

Getting started is easy - just follow the instructions on this page. Your resume will be immediately sent to our hiring team. Additional information will be required from you if you are selected for the next step in our process.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Weekend availability

Ability to commute/relocate:
Tempe, AZ 85281: Reliably commute or planning to relocate before starting work (Required)

Experience:
Customer service: 1 year (Required)

Work Location: One location

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