Claims Support Technician

Claims Support Technician

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.

Springfield IL

Horace Mann

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.



keywords: job description,management,claims,clerical,skills

Property & Casualty Claims

Overview:

Complete clerical functions in support of claim adjuster activity in claim offices.

This position is 100% in office in Springfield, IL

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Responsibilities:

• Pay claim-related bills
• Manage incoming and outgoing mail
• Scan documents using scanning equipment and ensure documents are attached to the appropriate claim file
• Manage check processing and mailing
• Answers and routes phone calls
• Investigates and corrects inaccurate or in-complete claim information
• Ensure payment, reserves, or other data balance between systems and/or processes
• Manages vendor table
• General clerical duties
• Miscellaneous data entry

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Requirements:

• Executes mailroom functions such as opening, sorting and postage machine operations
• Manages scanning to include scanning new mail, validating, and file corrections
• Update/correct claim/policy file — including sending this information to HO for policy correction and new FNOL
• Manages check output including sorts checks and matches corresponding documents for mailing and reviews check validation
• Manages other miscellaneous lists, outputs, and other duties as assigned

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