Program Coordinator (Advocacy) - Heartland Housing Sanctuary

Job Details

Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.
Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.
If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.
SUMMARY DESCRIPTION OF WORK
This position works as part of the Heartland Housing Sanctuary team working in close collaboration with law enforcement and the domestic violence / sexual assault program service team. The program coordinator will directly oversee operations of the community-based advocacy programming to include outreach and training support, along with other crisis stabilization shelter duties. This position advocates on survivor’s/ programs behalf with all relevant government and non- governmental organizations. They will provide services designed to meet needs related to immediate safety, trauma recovery, and on-going support for survivors of sexual exploitation and trafficking. This position agrees to rotating on-call shifts, locating coverage when necessary, and overseeing the on-call schedule ensuring that 24/7 staffing coverage of the shelter services are available for survivors.
Compensation: $45,600 to $63,800 (per year) based on experience.
Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. and every other Sunday 7:00 a.m. to 3:00 p.m., additional shift coverage as needed.
Click to see benefits and company perks
Essential Duties and Responsibilities

• Provide regular supervision and support for all assigned program staff.

• *Assist with recruitment to include posting openings, screening applicants, scheduling *interviews, and checking references

• Hire, supervise monitor, train, evaluate and develop direct care program staff.

• Ensure 24/7 coverage of crisis stabilization shelter

• Assist with service delivery and project implementation throughout the program.

• Participate in agency quality improvement teams and workgroups. Guides implementation of any projects, policies, etc.

• Participate in weekly team meetings with HFS program staff.

• Attend community meetings for the coordination of services for survivors of human trafficking.

• Support the training and outreach efforts for the program.

• Develop program policies and procedures, monitor implementation of policies and procedures, and implement action plans as needed.

• Completes all required monthly, quarterly, and annual reports for quality improvement and grant purposes.

• Creates, maintains, and shares as appropriate a dynamic self-care plan.

• Strives to make connections between the agency and the larger community whenever possible to contribute to the agency’s ongoing fundraising and friend-raising efforts.

• Essential functions of this job is to be performed on company physical work site

• In town travel is required, includes use of personal vehicle.

• Can work both independently, with little supervision, and as a part of a team.

• Able to establish regularity and dependability in scheduling all appointment and accuracy in reports and statistics.

• DENOTES ESSENTIAL JOB FUNCTIONS

MINIMUM QUALIFICATIONS

• Bachelor’s Degree
• Two years’ experience in social services or related field
• Management experience preferred
• Valid Drivers License and acceptable driving record

Qualifications

Education

Required
Bachelors or better.

Experience

Required
2 years: Previous experience in social services or a related field.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time