ServiceNow Systems Engineer (Remote Opportunity)

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ServiceNow Systems Engineer (Remote Opportunity)



Location
Topeka, Kansas
Job Type
Permanent
Posted
1 Feb 2023






Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Software Engineer oversees application development, modification, and maintenance of applications. This position monitors system applications, ensures systems run smoothly, and creates reports and other documentation outlining findings/solutions. This position sits within Regions' Technology department.
Primary Responsibilities

• Oversees development and installation of new hardware and software
• Installs and configures systems and other software
• Tests installed software for malfunction detection
• Identifies and resolves business systems issues
• Designs and deploys new applications and enhancements to existing applications, software, and operation systems
• Measures effectiveness and efficiency of existing systems
• Develops and implements strategies to improve systems
• Monitors and tests system performance
• Typically has full ownership of a process
• May act as a procedural expert
• May lead the work of junior level associates

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Requirements

• Bachelor's degree in Computer Science, Computer Engineering or a related field
• Five (5) years of experience

Skills and Competencies

• Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective
• Ability to conduct system analysis to detect issues with performance
• Ability to develop and implement technology solutions to resolve technical challenges
• Ability to manage multiple projects simultaneously
• Knowledge of software testing techniques, code optimization and software debugging
• Strong communication, analytical and problem solving skills
• Strong executional capabilities
• Thorough understanding of software structures, hardware, computing systems and how to integrate them
• Managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods.
• Configuring, implementing, and troubleshooting ITOM Discovery configuration, credentials, ranges, schedules, and reconciliation processes.
• Configuring, implementing, and troubleshooting ServiceNow integrations/service graph connectors that perform secondary data import functions.
• Configuration and administration of ServiceNow MID Servers.
• Monitoring CMDB health and resolving conflicts between data sources. Ability to interpret ITOM Discovery logs/data to diagnose issues.
• Define new configuration item (CI) classes, attributes, data collection, and governance.
• Create/modify list views, queries, reports, and dashboards in ServiceNow with CMDB data.
• Create/modify CMDB identification and reconciliation rules.
• Provide oversight and governance to maintain the integrity of the CMDB.
• Broad ServiceNow knowledge and ability to perform configuration and administration in other areas/modules of the NOW platform is a plus.
• Creating ServiceNow API calls to both retrieve and post information from other systems.

This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the national range and level of the position.
Job Range Target:
Minimum:
$68,175.00 USD
Median:
$115,370.00 USD
Incentive Pay Plans:
This job is not incentive eligible.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
Location Details
Riverchase OPS Center
Location:
Hoover, Alabama
Bring Your Whole Self to Work
We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.
OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
About Regions
At Regions, our culture focuses on five core values that are a commitment to how we will do business:

• Put people first
• Do what is right
• Focus on your customer
• Reach higher
• Enjoy life

Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.




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Details

• Job Reference: 898578688-2



• Date Posted: 1 February 2023



• Recruiter: REGIONS BANK



• Location: Topeka, Kansas



• Salary: On Application



• Sector: I.T. & Communications



• Job Type: Permanent



• Work Hours: Full Time