Fraud Prevention Policy, Senior
USAA
San Antonio, TX
fraud
fraud prevention
senior
fraud
management
risk management
regulatory
compliance
team
aml
reg
data
cross functional
August 10, 2025
USAA
San Antonio, TX
FULL_TIME
About the position
Responsibilities
• Guide and facilitate cross-functional team members in implementing fraud risk management workstreams and projects.
• Apply subject matter expertise in fraud risk management to influence business strategies and advise on strengthening fraud risk requirements.
• Contribute to executing risk assessments with business partners to identify impacts and solutions.
• Identify operational inefficiencies and emerging fraud management risks, implementing action plans to mitigate business impact.
• Provide guidance on regulatory requirements to ensure proper execution of conduct examinations.
• Manage and respond to regulatory requests, ensuring compliance with conduct examinations.
• Brief executive management on enterprise projects that may impact fraud risk.
• Mentor peers and team members in assigned areas of responsibility.
• Develop and implement training plans related to fraud risk management.
Requirements
• Bachelor's Degree or 4 years of related experience in lieu of a degree.
• 6 years of operations experience in financial services, fraud, AML, compliance, risk, audit, or related areas.
• 4 years of fraud, compliance, risk, audit, or regulatory experience with accountability for projects or policies.
• Proven knowledge of relevant laws and regulations related to fraud risk management.
• Demonstrated analytical, organizational, and problem-solving abilities with attention to detail.
• Strong communication skills for collaboration across teams and with external agencies.
• Knowledge of federal laws including PCI, REG CC, REG E, UCC, FCRA, BSA/AML.
Nice-to-haves
• Strong knowledge in product policy areas such as Identity Theft controls, ACH/Zelle network rules, Check fraud management, and Credit Card rules.
• Experience implementing data-driven methodologies to optimize user experiences.
• Ability to develop best-in-class practices and tools for data collection and member feedback.
• Experience collaborating with Digital or Technology product managers and stakeholders.
Benefits
• Comprehensive medical, dental, and vision plans.
• 401(k) and pension plans.
• Life insurance and parental benefits.
• Adoption assistance and paid time off including holidays and volunteer hours.
• Various wellness programs and career path planning.
Responsibilities
• Guide and facilitate cross-functional team members in implementing fraud risk management workstreams and projects.
• Apply subject matter expertise in fraud risk management to influence business strategies and advise on strengthening fraud risk requirements.
• Contribute to executing risk assessments with business partners to identify impacts and solutions.
• Identify operational inefficiencies and emerging fraud management risks, implementing action plans to mitigate business impact.
• Provide guidance on regulatory requirements to ensure proper execution of conduct examinations.
• Manage and respond to regulatory requests, ensuring compliance with conduct examinations.
• Brief executive management on enterprise projects that may impact fraud risk.
• Mentor peers and team members in assigned areas of responsibility.
• Develop and implement training plans related to fraud risk management.
Requirements
• Bachelor's Degree or 4 years of related experience in lieu of a degree.
• 6 years of operations experience in financial services, fraud, AML, compliance, risk, audit, or related areas.
• 4 years of fraud, compliance, risk, audit, or regulatory experience with accountability for projects or policies.
• Proven knowledge of relevant laws and regulations related to fraud risk management.
• Demonstrated analytical, organizational, and problem-solving abilities with attention to detail.
• Strong communication skills for collaboration across teams and with external agencies.
• Knowledge of federal laws including PCI, REG CC, REG E, UCC, FCRA, BSA/AML.
Nice-to-haves
• Strong knowledge in product policy areas such as Identity Theft controls, ACH/Zelle network rules, Check fraud management, and Credit Card rules.
• Experience implementing data-driven methodologies to optimize user experiences.
• Ability to develop best-in-class practices and tools for data collection and member feedback.
• Experience collaborating with Digital or Technology product managers and stakeholders.
Benefits
• Comprehensive medical, dental, and vision plans.
• 401(k) and pension plans.
• Life insurance and parental benefits.
• Adoption assistance and paid time off including holidays and volunteer hours.
• Various wellness programs and career path planning.
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